Medical and Clinical Administration Level 3

Home Study Zone
Online

£ 295 - (Rs 25,074)
+ VAT

Important information

  • Course
  • Online
  • When:
    Flexible
Description

The Medical and Clinical Administration Level 3 course will help you develop your knowledge of Medical and Clinical Administration so that you can embark on a rewarding career. Also if you are already working in a related field and want to improve your career prospects, then this course will help you.

The objectives of this administration course are to:

Develop a broad understanding of the principles of medical administration & reception
Learn techniques and good practice for medical administration
Develop skills required in all areas of medical and clinical administration
Develop specialist knowledge of medical legislation and terminology
Prepare for AMSPAR studying qualifications
Gain a recognised award from a leading UK awarding body

Important information

Requirements: No entry requirements

Venues

Where and when

Starts Location
Flexible
Online

What you'll learn on the course

Receptionist
Telephone Skills
Keyboard Skills
Hygiene
Customer Service
Communications
Medical
Cleaning
Medical terminology
Medical training
Typing
Record Keeping
Skills and Training
Microsoft Office

Course programme

ModulesModule 1 – Reception Skills
  • General reception skills
  • Duties of a Medical Receptionist
  • Telephone skills
  • Customer service
  • Making and recording appointments
Module 2 – Office Administration
  • Record keeping
  • Communications
  • Time management
Module 3 – Technology
  • Typing and keyboard skills
  • Microsoft office software
  • Common medical software
Module 4 – Medical Terminology
  • Origins of structure and medical terms
  • Composition of medical words
  • Terminology of body structures, systems, diseases and conditions
  • Titles, professional qualifications and professional bodies
  • Eponyms, acronyms and abbreviations in common use
Module 5 – Working with Medicines
  • Drugs awareness
  • Legislation governing medicines
  • Medicines
  • Controlled Drugs
  • Drugs disposal
Module 6 – Hygiene
  • The importance of hygiene
  • How to maintain hygiene standards
  • Cleaning for infection control
  • Waste disposal for infection control
  • Health care associated infections
Module 7 – Confidentiality
  • The need for confidentiality
  • The legal position
  • Best practice
  • Other legislation associated with record keeping