Negotiation Skills Training

dancing lion training & consultancy
1 opinion

£ 337 - (Rs 27,913)

Important information

  • Course
  • Inhouse
  • Duration:
    2 Days
  • When:

In this highly practical and enjoyable training course you will learn the practices and techniques to refine your powers of persuasion and selling skills so that you get what you want.

This training programme is typically delivered in English.
Translators can be provided at an additional cost. In order to ensure that there is a good balance of theory, discussion and practical work this course requires a minimum of 6 and a maximum of 12 delegates.

Smaller and larger groups may be accommodated, subject to further discussion. Please contact dancinglion for more information.

Important information
What are the course objectives?

Staff who understand their own power as negotiators and are able to contribute to company targets whilst keeping the goodwill of customers, suppliers and colleagues.

Is this course for me?

Professional negotiators, sales people, consultants and arbitrators. Anyone who wants to increase their ability to communicate, listen, sell and negotiate.


Where and when

Starts Location


Key Account Manager
What I would highlight Dancing lion have delivered a number of quite challenging projects over the years for both international and UK based clients. I have found them to have wealth of management and sales experience and to be tenacious, committed and focused on the end outcome. The trainer is helpful and has a positive attitude. Overall great to work with!

What could be improved Everything was positive.

Course taken: March 2016 | Would you recommend this centre?

What you'll learn on the course

Decision Making
Negotiation Skills
Influencing Skills
Persuasion Skills
Delegating Skills
Customer Care
Conflict Resolution
Problem Solving
Listening Skills
Customer Service
Time management
Customer Manager
Negotiation Skills
Negotiation Skills

Course programme

Programme objectives

To assist you to increase your ability to effectively negotiate positive business outcomes.

By the end of the course participants will be have gained the following skills:

❖creating the right impact
❖building rapport
❖directing the conversation, including questioning skills
❖increasing listening skills
❖recognising motivational triggers through the customer’s language
❖applied negotiation techniques – such as using BATNAs (Best Alternative To a Negotiated Agreement)
❖knowing when to walk away from a deal
❖getting a good deal for both parties
❖closing the deal
❖dealing with objections, considerations and difficult situations.