69

Online Customer Service courses

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METHODOLOGY
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SUBJECT AREA
  • Business and Management 29
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STARTING
  • In 30 days 56
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  • Hours 10
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CHARACTERISTICS
  • Intensive 24
  • Course
  • Distance learning
  • Different dates available
  • 1 Year
  • Personal tutor
  • Delivery of study materials
  • Support service
Accredited Course

...Learn how to provide excellent customer service. This course teaches you a range of techniques that creates excellent customer service. Learn how to identify the needs of your customers. Create a strategy for service excellence. Learn how to evaluate and observe the effectiveness your service... Learn about: Customer Manager, Customer satisfaction, Customer Service Excellence...


Rs 21,431
VAT incl.
*Guide price
Original amount in GBP:
£ 250
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Global Edulink
Customer Service Training – Online - Online Course
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Different dates available
  • 365 Days
Certificate in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Telephone Courtesy, Communication Skills, Team Training...

Special Emagister price

Rs 25,289 Rs 2,572
+ VAT
*Guide price
Original amount in GBP:
£ 295  £ 30
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  • Course
  • Online
  • Different dates available
  • 365 Days
  • Online campus
Certificate in Customer Service

..., managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations Advisor Hotel Manager Sales Manager Study365, as a leading... Learn about: Customer Complains, Customer Awareness, Team Working...

Special Emagister price

Rs 21,345 Rs 2,057
+ VAT
*Guide price
Original amount in GBP:
£ 249  £ 24
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Global Edulink
Diploma in Customer Service – Online - Online Course
4.5 11 opinions
Global Edulink
  • Course
  • Online
  • Different dates available
  • 365 Days
Diploma in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Stress Management, Team Training, Customer Service...

Special Emagister price

Rs 38,490 Rs 3,858
+ VAT
*Guide price
Original amount in GBP:
£ 449  £ 45
Save 51%
  • Course
  • Online
  • Different dates available
  • Online campus
Certificate in Customer Service (Level 2)

...Providing excellent customer service is essential to the long-term viability of every business. Certificate in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business... Learn about: Handling Customer Complains, Customer behaviour, Customer Satisfaction Level...

Special Emagister price

Rs 3,343 Rs 1,629
*Guide price
Original amount in GBP:
£ 39  £ 19
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  • Course
  • Online
  • Different dates available
  • Online campus
Diploma in Customer Service

... in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts... Learn about: Telephone Technique, Negotiation Skills, Customer Service...

Special Emagister price

Rs 34,204 Rs 3,343
+ VAT
*Guide price
Original amount in GBP:
£ 399  £ 39
  • Training
  • Online
  • Different dates available
24x7 Online Access Multimedia Training

...Expert Online Training: Our courses use only the industry’s finest instructors. Unlike a live class, you can fast-forward, repeat or rewind all your lectures... Learn about: Expert Online Training, Certificate of Completion, Navigation and Controls...


Rs 1,286
*Guide price
Original amount in GBP:
£ 15
  • Course
  • Distance learning
  • Different dates available
  • 1 Year
  • Support service
  • Personal tutor
  • Delivery of study materials
Accredited Course

... personal relationships with customers. Learn how to professionally handle angry customers and complaints. Develop your verbal communication skills to more effectively manage customers over the phone. After completing this course individuals will be able to foster strong customer relations which results... Learn about: Verbal Communication, Customer Relationship Management, Telephone Skills...


Rs 21,431
VAT incl.
*Guide price
Original amount in GBP:
£ 250
  • Training
  • Online
  • 1 Day

...measures up right now, and how you can build on with the sharpest of service policies. Online training is delivered through the Internet using an interactive voice based program... Learn about: Customer Relationship Management, Customer Service, Customer Care...


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  • Diploma
  • Distance learning

...Module 1: Understanding customer service. Module 2: Knowing the customer service rules. Module 3: Making customer service personal. Module 4: Improving the customer relationship. Module 5: Monitoring and solving customer service problems. Module 6: Processing customer service complaints. Module... Learn about: Customer Relationship Management, Call Center, Corporate Communication...


Rs 32,022
VAT incl.
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International Compliance Training
ICA Advanced Certificate in Practical Customer Due Diligence (CDD) - Online Course
4.0 12 opinions
International Compliance Training
  • Training
  • Online
  • Different dates available
  • 6 Months

...It has never been more important to have robust controls and procedures in place to Know Your Customer (KYC). Adequate due diligence on new and existing customers is a key part of these controls. Without this due diligence, your firm can become subject to reputational, operational, legal... Learn about: Enhanced Due Diligence, Client Management, Customer Care...


Rs 1,43,588
+ VAT
*Guide price
Original amount in GBP:
£ 1,675
  • Master
  • Distance learning

...functional and organizational backgrounds. They should possess the skill and knowledge to adapt to various situations and roles and perform successfully in each of... Learn about: Corporate Communication, Customer Service Training, Customer Care...


Price on request
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EventTrix
Bartender & Barista Training - Online Course
4.3 2 opinions
EventTrix
  • Course
  • Online
  • Different dates available
  • 60 Days
  • Support service
  • Online campus
  • Delivery of study materials
Be shaken and stirred into a new exciting world!

...Know your drinks – vodkas, tequilas, wines, beers & more 6.1 Vodka, Gin, Rum 6.2 Tequila and Mescal 6.3 Wine, port, sherry and vermouth 6.4 Beer – keg... Learn about: Liquor and spirits production, Customer Service...

Special Emagister price

Rs 17,059 Rs 1,457
*Guide price
Original amount in GBP:
£ 199  £ 17
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  • Course
  • Online
  • Different dates available
  • Online campus
Certificate in Customer Service for Fashion Shops

... client’s unique fashion requirements. Customer service and fashion experts will also teach you about trends, and the communication and protocol involved in social events. You’ll also receive valuable guidance to steer you within your career progression. In addition, key to your customer service expertise... Learn about: EVENTS AND PROTOCOLS, PLANNING & ANALYSIS, Customer Service...

Special Emagister price

Rs 21,345 Rs 3,343
+ VAT
*Guide price
Original amount in GBP:
£ 249  £ 39
Save 51%
  • Course
  • Online
  • Different dates available
  • Online campus
Diploma in Customer Service

...Providing excellent customer service is essential to the long-term viability of every business. Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business... Learn about: Customer Awareness, Telephone Etiquette, Stress Management...

Special Emagister price

Rs 4,200 Rs 2,057
*Guide price
Original amount in GBP:
£ 49  £ 24
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Study365
Office Skills Diploma - Online Course
5.0 1 opinion
Study365
  • Course
  • Online
  • Different dates available
  • 365 Days
  • Online campus
Certificate in Office Skills Training

...Delivering Postal Mail Tips for Speed Reading. Creating an Effective CV and Cover Letter How to face a Job Interview Time Management. Confidence Building... Learn about: Microsoft Excel, Diary Management, Administration Assistant...

Special Emagister price

Rs 21,345 Rs 2,057
+ VAT
*Guide price
Original amount in GBP:
£ 249  £ 24
  • Course
  • Online
  • Different dates available
  • Online campus
24x7 Online Access Multimedia Training

...environment as many times as they would like, without purchasing expensive software. Review Quizzes Once a course is completed, test your knowledge... Learn about: Customer Service, Enduring stress, Handling Complaints...


Rs 8,487
*Guide price
Original amount in GBP:
£ 99
Study House Ltd
Executive Office Skills Level 2 - Distance learning Course
5.0 3 opinions
Study House Ltd
  • Course
  • Distance learning
  • Different dates available
  • 1 Year
  • Delivery of study materials
  • Personal tutor
  • Support service
Accredited Course

...looking to improve their office skills and leadership abilities, no previous experience needed. Participants of this course will become effective administrators... Learn about: Training Administration, Executive PA, Project Management...


Rs 21,431
VAT incl.
*Guide price
Original amount in GBP:
£ 250
Save 40%
The Knowledge Academy
Lean Six Sigma Black Belt Training Course - Online
4.4 5 opinions
The Knowledge Academy
  • Course
  • Online
  • Different dates available
  • 90 Days
Featured course

...The Knowledge Academy's Lean Six Sigma Black Belt Online Training Course will give delegates an understanding of how to use Lean Six Sigma methodologies... Learn about: Project Proposal, Performance Management, Performance evaluation...

Special Emagister price

Rs 42,776 Rs 25,632
*Guide price
Original amount in GBP:
£ 499  £ 299
  • Certificate
  • Distance learning
  • 6 Months

...and with its faculty objective of reaching the unreached, the deprived section of our society. B.A. (Visharad) Social Sciences was the only Programme on offer till... Learn about: Customer Care, Customer Service, Communication Skills...


Price on request
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International Compliance Training
ICA Certificate in Conduct Risk - Online Course
4.6 4 opinions
International Compliance Training
  • Training
  • Online
  • Different dates available
  • 3 Months

...The ICA Specialist Certificate in Conduct Risk provides you with an opportunity to understand the fundamentals of conduct risk. You will look at the... Learn about: Customer Service, Conduct Risk, Financial Indicators...


Rs 51,006
+ VAT
*Guide price
Original amount in GBP:
£ 595
  • Master
  • Distance learning

...functional and organizational backgrounds. They should possess the skill and knowledge to adapt to various situations and roles and perform successfully in each of... Learn about: Customer Care, Management Training, Customer Relationship Management...


Price on request
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  • Course
  • Distance learning
  • Different dates available
  • Support service
  • Personal tutor
  • Delivery of study materials
ABC Awards

...Advice on applying for legal resolution The 3 track system Small Claims Track Fast Track Multi track Costs verses Settlement – Is it worth it?... Learn about: Customer Service, Level 3, Problem Solving...


Rs 22,203
*Guide price
Original amount in GBP:
£ 259