Operational Management Trainingdancing lion training & consultancy
£ 337 - (Rs 28,203)
What could be improved No negative aspects.
Course taken: November 2016 | Recomendarías este centro? Sí.
What could be improved Everything OK.
Course taken: May 2016 | Recomendarías este centro? Sí.
What could be improved Nothing bad.
Course taken: September 2016 | Recomendarías este centro? Sí.
What you'll learn on the course
Key Performance Indicator
❖ understanding how the process of management should work
❖ defining and using a performance management system
❖ the importance of key performance indicators
❖ reviewing current KPIs, SLAs measures and systems
❖ reviewing and improving current management information systems (MIS)
❖ identifying performance gaps
❖ levering performance – exploring ‘what if…’ scenarios
❖ levering performance – validating gaps
❖ levering performance – making it happen
❖ reviewing and setting targets
❖ using the performance management cycle