Proactive Management Training

dancing lion training & consultancy

Price on request

Important information

  • Course
  • When:

As market conditions change and employees expectations increase, managers and team leaders are now asked to become more skilled to achieve higher organisational performance.

Balancing the needs of the people and organisation requires a mature outlook and comprehensive toolkit. In this stimulating and highly participative programme delegates will be assisted to develop both.

Important information
What are the course objectives?

This course will:

❖ help you to meet productivity and performance targets through your team,
❖ maintain a positive working atmosphere,
❖ delegate work with confidence,
❖ help staff come up with solutions to problems by themselves,
❖ encourage professional development and higher individual/group performance, and
❖ resolve conflicts and difficult situations effectively.

Is this course for me?

❖ existing managers, team leaders and supervisors who wish to improve performance and develop staff, and
❖ managers new to the role.


Where and when

Starts Location

What you'll learn on the course

Behavioural Therapy
Conflict Resolution
Problem Solving
Communication Skills
Organizational Skills
Team Leader
Team Performance
Time management
Communication Training
Interpersonal Communication
Verbal Communication
Verbal Skills

Course programme

Programme objectives

❖ understand and utilise briefing skills,
❖ develop interpersonal and communication ability – including addressing non-verbal communication issues,
❖ learn and refine effective delegation skills,
❖ troubleshooting performance problems – understanding the links between behaviour and results,
❖ increase feedback skills – giving praise and reprimand that’s heard to be constructive,
❖ understanding leadership roles and your preferred method,
❖ manage the boundaries between social and business relationships,
❖ deal with difficult staff situations,
❖ time management,
❖ dealing with emotional barriers to success at work,
❖ work proactively in managing people issues,
❖ deal with conflict well,
❖ know how to build rapport with team members
❖ recognise and work with your strengths