Professional Course in BPOCompete Infotech Academy
Price on request
Frequent Asked Questions
10+2 Educational level a minimum, Strong interest and basic Understanding of English language. Internet savvy, Strong Interpersonal skills, Eager to learn, Willing to work in alternative shifts, Ability to withstand pressure and stress.
Professional Course in BPO focuses on giving comprehensive knowledge as well as information on the fundamental elements linked to Business Process outsouricng Industry popularly called BPO. In this module all the relevant understanding of the industry will be imparted to you in a prudent as well as productive manner.
a. Fundamentals of English language
b. Introduction to communiqué
c. Introduction to Business Process Outsourcing in addition to Call Centre
d. Fundamentals of CRM
e. Email management in .NET
f. Voice intonation & Accent guidance
g. Handling Calls
h. Personality improvement
i. Basics of workstation in addition to Internet