Professional Receptionist Certificate

Open Study Courses
Distance

Rs 35,756
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Important information

  • Course
  • Distance learning
  • Bangalore
  • 120 hours of study
Description

Course One: Effective Business Communications. Module 1: The Essentials of Communication. Module 2: Sending Informal Messages. Module 3: Sending Formal Messages. Module 4: Two-Way Communication. Module 5: Presentations. Module 6: Advertising. Course Two: Customer Care. Module 1: Customer Care. Module 2: Customer Care and Company Benefits. Module 3: Considering a Policy and Plan. Module 4: Customer Care and You. Module 5: Customer Care and Service Plans. Module 6: Motivating Staff. Module 7: Standards and Monitoring. Module 8: Selling the Plan.
Suitable for: The Professional Receptionist course is a great starting point for a career as a Receptionist

Important information
Venues

Where and when

Starts Location
On request
Bangalore
HM Symphony, Kasavanahalli Road, Bangalore, 560035, Karnataka, India
See map

Frequent Asked Questions

· Requirements

All Students must be 16 years of age or above. Students must have completed 10+2 in any stream or equivalent. The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about Receptionist and would like to take part in a highly rewarding home study course. We believe that everyone should have the opportunity to expand their knowledge and study further, so we try to keep our entry requirements to a minimum.

Course programme

Professional Receptionist
NCFE & EDL Certificate
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A distance learning course is the ideal way to gain a Professional Receptionist Certificate. Whether you're looking to go on to further education, improve your job prospects or expand your knowledge, distance learning Professional Receptionist is a flexible and convenient course, which allows you to comprehensively prepare for an exam or career through home study. What's more, because the distance learning Professional Receptionist course is a fully comprehensive course, no prior knowledge is required.

Are you a receptionist? Keen to upgrade your skills? Then this course would be idea. It covers everything from communication in both informal and formal ways to an in-depth understanding of customer care. This course is ideal for anyone who is a receptionist or is keen to include more reception skills into their job.

The Professional Receptionist course consists of 2 different courses.

1. Certificate in Effective Communication
2. Customer Care Certificate

COURSE KEY TOPICS
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Course One: Effective Business Communications
Module 1: The Essentials of Communication
Module 2: Sending Informal Messages
Module 3: Sending Formal Messages
Module 4: Two-Way Communication
Module 5: Presentations
Module 6: Advertising

At the end of this course students will be able to:
Describe the essential elements of business communications
Adopt good practice with a variety of communication methods
Choose appropriate communication methods
Identify ways of improving personal communications skills

Course Two: Customer Care
Module 1: Customer Care
Module 2: Customer Care and Company Benefits
Module 3: Considering a Policy and Plan
Module 4: Customer Care and You
Module 5: Customer Care and Service Plans
Module 6: Motivating Staff
Module 7: Standards and Monitoring
Module 8: Selling the Plan

At the end of this course students will be able to:
Describe the essential elements of customer care
Identify company benefits
Design a policy and plan
Help motivate staff

HOME STUDY SUPPORT
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You will be provided with comprehensive materials designed to provide you with everything required to complete your course of study. You will have your own personal tutor helping you with your course work and with any questions you may have. Plus you can contact our Student Advisors by email or phone for all the practical advice you may need – so we really are with you 100%.

What's more, you'll have access to the online student portal, where you can interact with other students, browse our resource library and manage your account.

COURSE ASSESSMENT
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We send the full course out with the units listed above, you then read through the course in your own time and complete the assignments which you send to your tutor for marking. There is no word count for these assignments. However, one sentence answers will be rejected and you will have to re-submit it for marking.

Upon verification of the activities, exercises and assignments, a certificate of achievement will be awarded by NCFE & EDL, as confirmation that your written work has met all of the learning outcomes and assessment criteria for the programme.

COURSE DURATION
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We recommended you spend approximately 120 hours of your time studying for the Professional Receptionist course. The pace of study is completely up to you. To give an example, if you dedicate 2 hours a week to the course it would take you a year to complete but if you could spare 4 hours a week you could complete it in six months.

Get started today, and you can earn your Certificate in Professional Receptionist in as little as six months, or take up to a year, if you prefer – the choice is yours.

HOME STUDY ENTRY REQUIREMENTS
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All Students must be 16 years of age or above. Students must have completed 10+2 in any stream or equivalent.

The good news is that no prior learning knowledge or experience is essential to take this course. This course is openly available to anyone wishing to learn more about Receptionist and would like to take part in a highly rewarding home study course. We believe that everyone should have the opportunity to expand their knowledge and study further, so we try to keep our entry requirements to a minimum.

You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with full tutor support.

COURSE FEES
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Our aim is to provide you with the best deal available, therefore the registration fee, certification fee and full tutor support is included in the course price for you. The enrolment fee for the Professional Certificate in Beauty Therapy home study course is Rs. 44,695, though for a limited time we are offering you the opportunity to pay only Rs. 35,756 which is a 20% discount if you enrol online and pay in full.

You can also avail a 10% discount if you opt to pay in 50/50. You can enrol online today by paying a deposit of Rs. 20,113 and one payment of Rs. 20,113 next month.

You can also opt for our Easy Payment Plan and enrol online today by paying a deposit of Rs. 17,878 and then 4 equal payments of Rs. 6,704 per month. The first instalment is paid about a month after you receive your course.

COURSE QUALIFICATION
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NCFE Level 2 Professional Receptionist Certificate
EDL Professional Certificate in Professional Receptionist
1. Certificate in Effective Communicating
2. Customer Care Certificate

This is a dual certification course. Successful Learners will be awarded an international qualification from NCFE and a professional Award from your college EDL. Fees for both are included in the course fee.

A Professional Certificate in Beauty Therapy will improve your career opportunities, job prospects and provide a foundation for further education not only in India but in the US, Australia the UK and the rest of Europe.

Accreditation by NCFE is a guarantee of quality. It means that this learning programme has been scrutinised and approved by experienced educational professionals and is quality assured by NCFE and EDL.

About NCFE
More than 150 years of Vocational Awarding, NCFE can trace their record of working with colleges and other providers back to their founding organisation...

NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland.

POSSIBLE CAREER PATHS
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Receptionist
Receptionists are the first point of contact for an organisation. They work in all kinds of settings, including businesses, schools, hospitals and sports centres. As a receptionist, your day-to-day duties would include: greeting visitors and directing them to the correct person or department managing the visitors book and issuing security passes providing information and answering queries answering calls and taking messages dealing with phone enquiries providing refreshments keeping the reception area tidy organising reading material in the waiting area. As a medical or dental receptionist you would often be involved in organising appointments and taking payments for treatments. In smaller companies, or where the reception area is less busy, you could carry out a wider range of tasks, such as: answering switchboard enquiries responding to emails booking transport and travel basic clerical work handling cash simple bookkeeping. Some large organisations and office buildings house several companies and your work in this setting could combine the duties of receptionist and security officer.

WHAT’S INCLUDED
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Your course fee covers everything you will need to successfully complete the Professional Receptionist home study course and earn your award:

1. All textbooks, study folders, and/or online learning aids designed for distance learning.
2. A full range of student services, including:
Tutor marked assessments (TMAs)
Access to the online student portal (Student Chat, Forums and Online Support Resources)
Comprehensive Study Guide & Study Plan
Guide to Effective Study Techniques
How to approach exams without fear
3. An NCFE Quality Assured Certificate upon course completion.
4. An EDL Professional Certificate upon course completion.
5. One year educational support by e-mail, post, or fax.
6. Free postage and packaging

FURTHER COURSE INFORMATION
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If your course is being delivered online, please ensure you meet the minimum requirements below.

For Windows:
Windows 98, 2000, XP, Vista, Windows 7 - Acrobat Reader 4.0 and above

For Macintosh:
Mac OS X, Mac OS 9.2 - Acrobat Reader 4.0 and above

From time to time we may enrol our students with our partner sites; this is dependent on the number of students enrolling on a particular course and course material availability. If this happens, nothing changes for you other than the name of the college administering your course. We will continue to be your point of contact; you will get the exact same course you have enrolled on with the same high level of quality content and support.

The course can be enrolled upon by students Internationally. There are no deadlines for enrolments.

WHAT TO DO NOW?
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Step One: It's simple - all you need to do now is choose whether you want to pay in instalments or in full and then click on the relevant enrolment button at the top of this page.

Step Two: Once you have selected your payment option to enrol you will be redirected (this can take a few seconds) to our PayPal payment page for you to select your payment method and complete your enrolment.

Step Three: Within 10 days your enrolment papers and course materials will be with you. A tutor and a dedicated support advisor will also be allocated to you.

That's it..... Thanks and wishing you the best of luck with your studies.

Additional information

Comments: Our aim is to provide you with the best deal available, therefore the registration fee, certification fee and full tutor support is included in the course price for you. The enrolment fee for the Professional Certificate in Beauty Therapy home study course is Rs. 44,695, though for a limited time we are offering you the opportunity to pay only Rs. 35,756 which is a 20% discount if you enrol online and pay in full.
Work placements: Receptionist
Contact person: Student Support Team

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