Program in Telephone Etiquettes

The commerce telephonic manners presented in associations are indicative of the workers’ willingness as well as capability to competently aid clientele –internally as well as externally. The abilities plus the approach predictable over the phone form a long-term feeling in the minds of an association’s clientele.
The Telephonic Manners Teaching course run by the institution targets on creating telephonic abilities dealing with clientele with boldness, empathetically, with a sense of caring as well as an optimistic attitude.
Telephone Manners program components
• Methods to create a Fine Initial Impression
• Effectual Call Handling
• Tone of voice as well as communication
• Developing confidence
• Tele conferencing skills
• Dealing with tough calling as well clientele