Programme on Discipline ManagementNational Institute of Bank Management
Price on request
The decade of the nineties as also the present one can be termed as water-shed in the history of organized labour movement in Indian banking industry. The era of financial sector reforms saw the emergence of a new banking environment which necessitated forward looking management to initiate appropriate systemic interventions to face competition in the marketplace. Implementation of Basel standards in Indian banking have also heralded an era of transparency and adoption of best practices to ensure improved productive efficiency in individual banks.
Given the above-mentioned perspective, fostering conducive work-culture and environment is one of the greatest challenges facing the top management of banks.
Experience suggests that one of the most difficult tasks in the area of people management is handling of disciplinary matters because of its sensitivity. Many
major industrial relation problems often emanate from either individual or collective cases of indiscipline, which also lead to lower productivity and profit. Moreover, often, managers whether of junior or senior levels are not familiar with the fundamentals and processes of departmental enquiries and disciplinary procedures. Banks and Financial Institutions need knowledgeable managers who can effectively play the role of a disciplinary authority, enquiry officer, and a presenting officer in case of need.