Retail Sales Associates
Course
In Pune
Price on request
Description
-
Type
Course
-
Location
Pune
-
Class hours
4h
Facilities
Location
Start date
Pune
(Mahārāshtra)
See map
411002
Start date
On request
About this course
Should have passed the Secondary (10) or Higher Secondary (12) Examination.
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Course programme
Retail Sales Associate is a professional program which prepares
participants to enter in the field of retailing. There is a huge demand
for retail management professionals for processing of all merchandise
shipments, achieving store sales and profitability, communication with
the clients to gain their satisfaction and administration of stores. The
program is offered in association with BRISC-CARR Group, Canada
Worldwide Retail Consultants and Trainers.
Benefits:-
Retail Sales Associate course opens up job prospects in the books and publishing industry, music stores, multiplexes, shopping malls, garment industry and even in the processed foods industry. Jobs of department managers, assistant store managers, buyer trainee, merchandising assistant, customer service representative, and management trainees are available in the retail sector. There are also opportunities for retail management professionals abroad. They can work as store manager, inventory monitoring officer or as marketing and sales executive.
Course Outline:-
* Retail Industry Overview
* Understanding The Role And Job Profile Of A Customer Service Associate ( Entry Level Sales Person In A Store)
* Inside A Store: Functions In The Retail Industry
* Compelling Visual Merchandising And Display
* Customer Service Skills
* Wearing The Shoes Of A Customer
* Understanding The Customer
* Active Listening & Communication
* Team Working Skills
* Posture And Body Language
* Basic Quantitative & Problem Solving Skills
* Service Ethics
* My Experiments With Service: Project Based
* From Classroom To Employment
* Certification Review
Benefits:-
Retail Sales Associate course opens up job prospects in the books and publishing industry, music stores, multiplexes, shopping malls, garment industry and even in the processed foods industry. Jobs of department managers, assistant store managers, buyer trainee, merchandising assistant, customer service representative, and management trainees are available in the retail sector. There are also opportunities for retail management professionals abroad. They can work as store manager, inventory monitoring officer or as marketing and sales executive.
Course Outline:-
* Retail Industry Overview
* Understanding The Role And Job Profile Of A Customer Service Associate ( Entry Level Sales Person In A Store)
* Inside A Store: Functions In The Retail Industry
* Compelling Visual Merchandising And Display
* Customer Service Skills
* Wearing The Shoes Of A Customer
* Understanding The Customer
* Active Listening & Communication
* Team Working Skills
* Posture And Body Language
* Basic Quantitative & Problem Solving Skills
* Service Ethics
* My Experiments With Service: Project Based
* From Classroom To Employment
* Certification Review
Retail Sales Associates
Price on request