Retail Sales Associates
Course
Online
Description
-
Type
Course
-
Methodology
Online
-
Location
Pune
-
Class hours
8h
Facilities
Location
Start date
Start date
About this course
Should have passed the Secondary (10) or Higher Secondary (12) Examination.
Reviews
Course programme
Benefits:-
Retail Sales Associate course opens up job prospects in the books and publishing industry, music stores, multiplexes, shopping malls, garment industry and even in the processed foods industry. Jobs of department managers, assistant store managers, buyer trainee, merchandising assistant, customer service representative, and management trainees are available in the retail sector. There are also opportunities for retail management professionals abroad. They can work as store manager, inventory monitoring officer or as marketing and sales executive.
Course Outline:-
* Retail Industry Overview
* Understanding The Role And Job Profile Of A Customer Service Associate ( Entry Level Sales Person In A Store)
* Inside A Store: Functions In The Retail Industry
* Compelling Visual Merchandising And Display
* Customer Service Skills
* Wearing The Shoes Of A Customer
* Understanding The Customer
* Active Listening & Communication
* Team Working Skills
* Posture And Body Language
* Basic Quantitative & Problem Solving Skills
* Service Ethics
* My Experiments With Service: Project Based
* From Classroom To Employment
* Certification Review
Retail Sales Associates