Sales Force Admin Course Training

Sales Force Admin Course
Description Of Cloud Computing And Types
 Definition of cloud computing
 On-demand advantages of Cloud computing
 Services of Cloud computing
 Saas(Software as a Service)
 PaaS(Platform as a Service)
 IaaS(Infrastructure as a Service)
 Types of Clouds
 Public Cloud
 Private Cloud
 Hybrid Cloud
 Community Cloud
Description Of Sales force And It’s Product
 Importance of Salesforce
 Importance of CRM and Solutions
 Grouth of Revenue using CRM
 comparison of Salesforce CRM with other CRM Products
 Salesforce Products
 Sales cloud
 Service cloud
 Marketing cloud
 Force.com platform
 Configuration
 AppExchange
 Chatter
 Web services
Sales force Features and Edition Limits

Getting Around the App
 Understand the data model and navigation
 Explore the Lightning Experience
 Find answers in Help & Training
Getting Your Organization Ready for Users
 Set up the company profile
 Configure the user interface
 Set up activities and calendars
 Configure search settings
 Set up Chatter
 Enable mobile access with Salesforce1
Setting Up and Managing Users
 Manage user profiles
 Create and manage users
 Troubleshoot user login issues
 Understand SalesforceA capabilities
 Set up Chatter Free Users and Invites
Security and Data Access
 Restrict logins
 Determine object access
 Set up record access
 Manage record access with the role hierarchy
 Deal with record access exceptions
 Control access to events
 Manage field-level security
Customization: Fields
 Administer standard fields
 Create new custom fields
 Create selection fields: pick lists and lookups
 Create formula fields
 Work with page layouts
 Work with record types and business processes
 Maintain data quality