Six Sigma Certification:KaizenIIBM Institute of Business
- New delhi
The meaning of Kaizen is improvement. Kaizen strategies call for never ending attempt for development connecting everyone in the organization manager & worker alike.
Management has two main factors: Maintenance & Improvement.
The idea of the preservation purpose is to sustain current technology, management
& Operating standard. The perfection function is goaled at improving current
Standards. Program content includes the subject like: Basics of Kaizen like what is the usage of kaizen, Tools of kaizen, and the strategy to make more customers care. Part two consists of How to move towards customer care, How to motivate & Enable employee, How to do research in market, Build relationship with the customer. Part third consists of
Developing & Implementing a Kaizen based Customer Care Strategies, Avoid Pitfalls & maintain the Momentum.