Six Sigma Certification:Total Quality ManagementIIBM Institute of Business
- New delhi
This program is the organization wide management of quality. Management
Consist of planning, organizations, directions, controlling, & promise. Total excellence is known as total because it consist of two traits: feature of return to satisfy the need of the
Shareholders, & feature of product. The program content includes: The introduction of the course, Leaderships, Customer fulfillment & employee participation, Continuous process development, Supplier partnerships, Performance measures, Benchmark & information technologies, Quality management system, Environment management systems, Quality functions development & Quality of designs, Failure modes & result analysis, Product accountability & total creative maintenances, Management tool & statistical Process controlling, Experimental designing & Taguchis value engineering.