Six Sigma Green Belt Certification

Six Sigma Green Belt Certification - Course Outline Overview Organization - Purpose, challenges and imperatives Six Sigma Framework DMAIC Methodology Overview Financial Benefits of Six Sigma and Organizational Impact Six sigma Terminology Define Problem areas - Identification and prioritization Project Definition and Charter Developing a Business Case Team definition, Roles and Responsibilities Voice of the Customer (VOC) Translate VOC to CTQs (Pareto Chart) SIPOC Diagram Define Phase Review Measure Process Mapping (As-Is Process) Data Attributes (Continuous Versus Discrete) Measurement system definition and analysis Data Collection Techniques and Plan Understanding Variation (Histogram, Run chart, Box Whisker) Measuring Process and Performance Capability (Normal Distribution) Calculating Sigma Level Baseline representation Measurement Phase Review Analyze Data visualization Value Added analysis (VA/NVA) Data Segmentation and Stratification Cause and Effect Analysis (Ishikawa / Fish-bone diagram) Correlation and Regression (Scatter Plot) Root cause verification Analyze Phase Review Improve Brainstorming and Multi-voting Failure Modes and Effects Analysis (FMEA) Piloting the solution Implementation Planning Improve Phase Review Control Improvement Results assessment Process Control methods (Control charts, Mistake-proofing) Establishing Process Standards for Inputs, Process and Outputs Develop Process Control Plan Control Phase Review Assessment and Feedback