Supply Chain Management included in the Career Builder Library Membership

Courses For Success

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Important information

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  • Online
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Career Builder Library Membership
Become a member of the Career Builder Library and get access to this course and more than 150 career building courses, plus additional resources, career tools, resume and cover letter templates and more to help you grow your career. The Supply Chain Management online short course is just one of the courses we feature in the Career Builder Library which includes standalone Career-skills courses that cover a wide range of topics, many of which compliment your course for example organization skills, Microsoft Excel and much more. These additional skills courses will take your understanding of these essential concepts to a much deeper level and add significant value to your study experience. Effectively Manage Product Distribution & Achieve Customer Satisfaction Learn how to develop and implement effective supply chain management systems that improve performance, lowers costs and achieves customer satisfaction . Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly. With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business. This Supply Chain Management Online Short Course course has been carefully designed to help you better understand the systems and concepts of supply chain management. By the end of this Supply Chain Management Course, you will be able to: Identify how supply chain management relates to customer satisfaction, improving...

Important information

Requirements: Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later ...


Where and when

Starts Location

What you'll learn on the course

Supply Chain Management
IT Management
Supply and Chain Management
Skills and Training
Customer satisfaction

Course programme

Units of study for Supply Chain Management Course For Courses and Resources included in Career Builder Library click here

Module One - Getting Started

Module Two - Why Supply Chain Management?

  • Customer satisfaction
  • Improving performance
  • Lowering costs
  • Product development

Module Three - Key Terms (Part 1)

  • Procurement
  • Upstream and downstream
  • Raw material
  • Forecasting
  • Carrying cost

Module Four - Key Terms (Part 2)

  • Inventory
  • Oder generation
  • Order taking
  • Order fulfillment
  • Returns management

Module Five - Three Levels of Supply Chain Management

  • Strategic level
  • Tactical level
  • Operational level
  • Bullwhip effect

Module Six - Five Stages of Supply Chain Management

  • Plan
  • Source
  • Make
  • Deliver
  • Return

Module Seven - The Flows of Supply Chain Management

  • The product flow
  • The information flow
  • The finances flow
  • Data warehouses

Module Eight - Inventory Management

  • Levels of inventory
  • Just-in-time inventory
  • Keeping accurate records
  • Inventory calculator

Module Nine - Supply Chain Groups

  • The suppliers
  • The producers
  • The customers
  • The customer's customers

Module Ten - Tracking and Monitoring

  • Dashboard
  • RFID's
  • Alert generation
  • Stock keeping unit (SKU)

Module Eleven - Supply Chain Event Management

  • Inventory alerts
  • Supplier alerts
  • Bottlenecking
  • Being proactive

Module Twelve - Wrapping Up

Words from the Wise

  • JACK WELCH - An organisation's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.
  • HENRY R. LUCE - Business, more than any other occupation, is a continual dealing with the future; it is a continual calculation, an instinctive exercise in foresight.
  • PETER DRUCKER - Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge of information.

Additional information

Through well-crafted lessons, expert online instruction and interaction with your tutor, participants in these courses gain valuable knowledge at their convenience. They have the flexibility to study at their own pace combined with enough structure and support to complete the course. And they can access the classroom 24/7 from anywhere with an Internet connection.

New sessions of each course run every month. They last six weeks, with two new lessons being released weekly (for a total of 12). The courses are entirely Web-based with comprehensive lessons, quizzes, and...