Telephone Billing & Financial Accounting - (Diploma-Postgraduate)

HRODC Postgraduate Training Institute
In Milano (Italy) and Brussels (Belgium)

£ 10,000 - (Rs 8,19,234)
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Important information


Suitable for: Telephone billing accountants. Vice presidents of manufacturing and commercial businesses. Marketing, engineering and human resources managers. Project managers. CEOs who are involved with development of long-term customers, suppliers, outsourcing partners, and other global strategic alliances. Sales and marketing executives. Supply-stream professionals. Internal auditors. Public accountants. Assets accountants. Attorneys. Any non-financial managers who are required to read, interpret, and contribute to business financial reports

Important information

Where and when

Starts Location
Brussels Hoofdstedelijk Gewest, Belgium
See map
Via Washington, 66 Milan, 20146, Milano, Italy
See map

Course programme


· The Billing Cycle

· Calculations outside the billing period

· The Return Journal

· Returns inwards and credit notes

· Returns inwards journal

· The Credit Note

· General Ledger

· Examples of Returns Outwards Journal

· Sales Ledger

· Returns Outwards and Debit Notes

· Returns Outwards Journal

· Purchases Ledge

· Double Entry and Returns

· Returns Inwards and credit notes

· Statements

· Showing amount owing at the start of the month

· Showing amount of each sales invoice sent to the debtor during the month

· Showing credit notes sent to the debtor in the month

· Cash and cheques received from the debtor during the month

· Showing finally, the amount due from the debtor during the month

· Calculation of the Effect of price Changes on the Median Bill

· Calling Pattern

· Decile Billing

· Call Accounting Software

· Refunds of overpayment

· Market Based Transfer Pricing

· Cost based transfer Pricing

· New role for managers and management accounts in designing

· Example of return inward journal

· An example of returns inwards journal showing the items posted to the sales ledger and the general ledger is not shown;

· A strategic view of the business environment

The Accounting Environment

· The uses and purpose of accounting

· Users of accounting and financial information

· Various groups of stakeholders: internal and external users

· Accounting language and terminology

· Cash versus profit, accruals and monetary concepts

· Profit and profitability

· Accounting Report and Statements


Statement 1: The balance sheet – the financial position

· The structure of the balance sheet

· What does the balance sheet tell us about the company?

· Limitations of the conventional balance sheet

Statement 2: The profit and loss account (income statement) – financial performance

· What is profit?

· The structure of the profit and loss account

· What does the profit and loss account tell us about the company

· The links between profit and loss account and balance sheet

The financial statements and financial analysis
Statement 3: The cash flow statement – financial flow

· Cash versus profit

· What is included in the cash flow statement?

· Why is cash flow so important?

· The structure of the cash flow statement

· The links between three accounting statements: the cash flow statement, profit and loss account and balance sheet

The annual report and financial analysis

· The key elements of published reports and accounts

· Ratio analysis: profitability; efficiency and performance; liquidity; investment; cash flow;

· the DuPont system

· Cash versus profit as a measure of performance, EBITDA

· Predicting business failure – the Altman Z-score

· Sources of financial information

· The use of non-financial information together with financial information

Budgeting and Short-term Planning

Break-even analysis: Cost/volume/profit analysis

· Cost/volume/profit (CVP) relationships

· Break-even analysis

· Single and mixed products

· The impact of cost structure changes

· Limitations of CVP analysis


· Purposes of budgeting

· The budget process, including activity based budgeting

· Uncertainty and risk – worst and best outcomes

· Motivation and the behavioural aspects of budgeting

· Problems in budgeting

Budgetary Control and Long-term Planning

DCF and capital investment appraisal
Capital investment decisions

· Organisational and accounting control systems

· Standard costing

· Flexed budgets and variance analysis

· Types of variances and the reasons they occur

· Planning and operational variances

Financing the business and strategic accounting
Internal and External Sources of Finance
Financing the business

· Sources of finance

· Gearing

· Weighted average cost of capital (WACC)

· Cost of debt and equity capital

· Risk analysis and CAPM

Strategic accounting

· Outline of strategic management accounting

· Competitor information and strategic positioning

· Competitive advantage

· Strategic accounting systems, and the balanced scorecard

· New role for managers and accountants

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