Training Program - Customer Service Skills

Sabre Training
In Bangalore

Price on request
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Important information

  • Training
  • Bangalore
  • Duration:
    1 Day
Description

Important information
Venues

Where and when

Starts Location
On request
Bangalore
77 CQAL Layout Sahakarnagar, Bangalore, 560092, Karnataka, India
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Course programme

This is a indispensable client service skilling curriculum casing fundamental skill necessary for aftersales service or backend sales actions in the vein of order-booking, followups in the company of clients, setting up new-fangled consumers in addition to managing grievances in addition to problems. The method used is wide-ranging maneuvers to exist the state of affairs usually faced in addition to excellent tune client handling. Both telephonic handling in addition to face-to-face handling is enclosed in this program

Topics to be studied in this module are as follows

  • Communication Skills
  • Customer Relationship Management
  • Listening skills - listening to emotions even on phone
  • Effective sales communication
  • Sales Training
  • Handling concerns
  • Mastering emotions
  • Targeted Advertising
  • Media Communication

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