Training Program - Customer Service Skills

Sabre Training
In Bangalore

Price on request
You can also call the Study Centre
98450... More

Important information

Typology Training
Start Bangalore
Duration 1 Day
  • Training
  • Bangalore
  • Duration:
    1 Day
Description

Important information
Venues

Where and when

Starts Location
On request
Bangalore
77 CQAL Layout Sahakarnagar, Bangalore, 560092, Karnataka, India
See map
Starts On request
Location
Bangalore
77 CQAL Layout Sahakarnagar, Bangalore, 560092, Karnataka, India
See map

Course programme

This is a indispensable client service skilling curriculum casing fundamental skill necessary for aftersales service or backend sales actions in the vein of order-booking, followups in the company of clients, setting up new-fangled consumers in addition to managing grievances in addition to problems. The method used is wide-ranging maneuvers to exist the state of affairs usually faced in addition to excellent tune client handling. Both telephonic handling in addition to face-to-face handling is enclosed in this program

Topics to be studied in this module are as follows

  • Communication Skills
  • Customer Relationship Management
  • Listening skills - listening to emotions even on phone
  • Effective sales communication
  • Sales Training
  • Handling concerns
  • Mastering emotions
  • Targeted Advertising
  • Media Communication

Achievements for this centre


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