Travel and Protocol Management and Management Skills

HRODC Postgraduate Training Institute
In Kuala Lumpur (Malaysia), Dubai (United Arab Emirates), Amman (Jordan) and another venue.

£ 10,000 - (Rs 8,28,275)
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Important information


Suitable for: International Negotiators. International Conflict Managers. United Nations Officials. National Tourist Officers. Tourism Promoters. Tourism Development Officers. Tourism Ministry Officials. Hotel and Tourism Consultants. Anyone else with a need to understand protocol, travel and international relations

Important information

Where and when

Starts Location
Bin Ali Street, 11118, Jordan, Jordan
Coral Deira Hotel, Muraqabat Street, Deria, Dubai, 82999,, 82999, Dubai, United Arab Emirates
See map
Kuala Lumpur
Jalan Ampang Hilir, 68, Malaysia, Malaysia
See map
Shatti Al Qurm, 951, Oman, Oman
See map

Course programme

Course Contents, Concepts and Issues:

Travel and Protocol Management (Module 1)

Visa and Immigration Formalities

  • Visa Processing
  • Visa Arrangements
  • Passport Processing
  • Hotel Visa Processing
  • Business Travel Requirements
  • Immigration Regulations and Requirements

General Travel Management

  • Nature of Strategic Public Relations

Booking Arrangement

  • Hotel Reservation
  • Airline Reservation
  • Corporate Hotel Booking Arrangement

Events Planning and Protocol

  • Recovery Planning and Protocol
  • Exhibition Planning and Participation
  • Planning, Organisation and Management or Protocol Duties
  • Special Arrangements and Planning for Vehicular Convoys
  • Nature of Strategic Public Relations

Meetings Management

  • Participating and Contributing in Meetings
  • Resonation
  • GroupThink vs. TeamThink

Personality and Group Dynamics

  • Personality Types and Their Influences
  • Group Dynamics : A Definition
  • Forming
  • Storming
  • Norming
  • Performing
  • Disbandment

Salient Communication Issue

  • Defining Communication
  • Barriers to Effective Communication
  • Cross Cultural Communication
  • Communication and Presentation
  • Presentation Skills
  • Writing the Media

Management Skills

Developing Personal Skills

  • Self-Awareness
  • Managing Personal Stress
  • Managing Time
  • Dealing with and Solving Problems

Establishing Interpersonal Skills

  • Building Relationships with Colleagues
  • Gaining Power and Influence
  • Motivation Skills
  • Managing and Handling Conflict at the Workplace

Group Skills

  • Empowering and Delegating
  • Building Effective Teams and Teamwork
  • Leading

Achievements for this centre

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