The IATA/UFTAA Course is one of the requirements for accreditation as an IATA AGENT. All modules in the Foundation Level will provide you with an understanding of the travel and tourism industry, the practicalities of the travel professional's role in this industry, the importance of exceeding customer expectations, and the role of technology in the travel industry.
In addition, you will become familiar with related subjects such as industry regulations, codes, world geography, air fares and ticketing including e-ticketing, visa and health requirements, as well as tour programmes.
Course Contents:
Environment
The Travel & Tourism Industry and the Travel Professional
Geography in Travel Planning 1
Travel Formalities
Products
Land Transport - Rail 1
Water Transport - Ferry
Land Transport - Car and Camper
Tour Packages 1
Hotels
Air Transport Essentials
Support Services
Customer Service
Technology in the Travel Industry 1
Air Fares and Ticketing
Air Fares and Ticketing
GDS Electronic Booking Tools
Global Distribution Systems training. Choose between Amadeus, Galileo, Sabre or Abacus.