Video-Enhanced On-Line Organisational Culture and Cross-Cultural Communication

HRODC Postgraduate Training Institute
In Amsterdam (Netherlands), Durban (South Africa), Dubai (United Arab Emirates) and 7 other venues

£ 4,020 - (Rs 3,28,098)
VAT not incl.
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Important information


Middle or Senior Level Line Managers and Human Resource Professionals interested in better leveraging individual and organizational effort to align culture and talent to achieve strategic imperatives and integration across the organization Business Owners and Partners, CEOs, Strategic Department Heads, Change Leaders, Those working on a cross-cultural team or project, Those working in an international environment, Those working with colleagues in other countries and Those involved in multinational projects and programmes

Important information

Where and when

Starts Location
On request
Damrak 1-5, 1012, Noord Holland, Netherlands
See map
On request
South Sathon Road, 10120, Bangkok, Thailand
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On request
City of London
Kendal Street, London, England
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On request
Coral Deira Hotel, Muraqabat Street, Deria, Dubai, 82999,, 82999, Dubai, United Arab Emirates
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On request
Walnut Road, 40001, Johannesburg, South Africa
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Frequent Asked Questions

· Requirements

Degree or Relevant Work Experience

What you'll learn on the course

Cross-cultural communication
Cultural analysis

Course programme

Course Contents, Concepts and Issues:

Understanding Organisational Culture
  • Concept of Organisational Culture
  • Layers of Organisational Culture
  • Framework for Organisational Culture
  • Elements of Organisational Culture
  • Culture Classification
  • Role Culture
  • Task Culture
  • Power Culture
  • Types of Organisational Culture
  • Constructive
  • Passive-Defensive
  • Aggressive-Defensive
  • Factors Influencing Organisational Culture
  • The Relationship between Power Culture and Organisational Structure
  • Sources of Culture
  • Culture As a Liability
  • Culture and Managerial Action
  • Organisational Culture Improvement
Forming and Managing Organisational Culture
  • How Organisation Culture Forms
  • Embedding Organisation Culture
  • Building Organisation Culture
  • Strong Culture vs. Weak Culture
  • How Employees Learn Culture
  • How Culture Affects Managers
  • Implication or Process/Maintaining Culture
  • Keeping a Culture Alive
  • Measuring Organisational Culture
  • Managing Organisational Culture
  • Functions of Culture
Culture and the Management of Change
  • How to Change Culture
  • The Need for Culture Change
  • Elements Affecting Culture Change
  • Why Culture Doesn't Change?
  • When Culture Can Change
Conducting a Cultural Analysis
  • Diagnosing the current organizational culture
  • Defining the desired organizational culture
  • Performing a gap analysis
Cross-Cultural Communication
  • Defining Communication
  • Communication: The Flow
  • What is Effective Communication?
  • Barriers to Cultural Communication
  • Ethnocentrism
  • Stereotyping
  • Cultural Blindness
  • General Guidelines for Managers to Overcome Conflicts in Workplace Due to
  • Discriminatory Attitude of Employees
  • The Communication Process
  • Problems of Language
  • Effects of Culture on Cross-Cultural Communication
  • Methods of Communication
  • Codes Use in Communication
  • Cross Culture Communication
  • Importance of Cross Culture Communication
  • Different Attitudes Towards Various factors of Human Relationship
  • Verbal Communication Differences
  • High Context and Low Context Cultures
  • Uncertainty and Anxiety
  • Strategies to Reduce Anxiety
  • How to Resolve Conflict
  • Learning About Other Cultures
  • Eye Contact
  • Gesture
  • Developing Cross Cultural Communication Skills
  • Reminders while Interacting and Connecting with People
  • Handshake
  • Improving Cross Cultural Communication
  • Welcome Topics
  • Topics to Avoid During Conversation
  • Precautions in Cross-Cultural Communication

Additional information

HRODC Postgraduate Training Institute is registered with the UK Registry of Learning Providers (UKRLP) of the Department for Business, Innovation and Skills (BIS), formerly Department of Innovation, Universities and Skills (DIUS).

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