Airport Ground Handling and Travel Tourism Management

Diploma

In Mumbai

₹ 55,000 VAT not incl.

Description

  • Type

    Diploma

  • Location

    Mumbai

  • Class hours

    2h

  • Duration

    6 Months

  • Start date

    Different dates available

  • Internship

    Yes

This course is designed for individuals who wish to pursue a career in The Customer Support Functions of the Airline Industry and can be employed by:
Domestic and International Airports (Ground Hostess, Reservation & Counter Staff, Customer Service)/ Airline Back office, Airline City Reservation Office, Airline Ticketing offices etc

Facilities

Location

Start date

Mumbai (Mahārāshtra)
See map
610, Pearl Plaza, 6th Floor, Besides New Mc Donalds,, 400058

Start date

Different dates availableEnrolment now open

About this course

Airport Ground Handling:
Introduction to Airports
Types, Operations, Services & Features
Airline Terminologies & Definitions
Organizations
Various Personnel/ Agencies Working at the airport
Ground Staff Responsibilities & their functions
Check-In Procedures, Arrivals & Departures.
Disrupted & Delayed Flights
Pre & Post Flight Procedures
Handling Incoming Flights
Mishandled Baggage
Handling Special Passengers
Handling Dangerous Goods & Special Cargo
Ground Handling of Flight & Associated Dangers
Aviation Security
Ticketing (Computerized Reservation Systems)
Airport Ground Handling
English Speaking & Voice and accent Training
Personality Development
Grooming
Interview Skills & Group Discussion

Age
18 yrs to 28 yrs

Good Communication Skills

Eligibility
HSC Passed or Graduate

This course is designed for individuals who wish to pursue a career in The Customer Support Functions of the Airline Industry and can be employed by:
Domestic and International Airports (Ground Hostess, Reservation & Counter Staff, Customer Service)/ Airline Back office, Airline City Reservation Office, Airline Ticketing offices etc

Personalized Counselling Aptitude Test

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

Subjects

  • Aviation Training
  • Customer Service
  • Personal Development

Teachers and trainers (1)

Nisha  Deshmukh

Nisha Deshmukh

Aviation Trainer

Course programme

  • Airport Ground Handling:
    • Introduction to Airports
    • Types, Operations, Services & Features
    • Airline Terminologies & Definitions
    • Organizations
    • Various Personnel/ Agencies Working at the airport
    • Ground Staff Responsibilities & their functions
    • Check-In Procedures, Arrivals & Departures.
    • Disrupted & Delayed Flights
    • Pre & Post Flight Procedures
    • Handling Incoming Flights
    • Mishandled Baggage
    • Handling Special Passengers
    • Handling Dangerous Goods & Special Cargo
    • Ground Handling of Flight & Associated Dangers
    • Aviation Security
  • Ticketing (Computerized Reservation Systems)
  • Airport Ground Handling
  • English Speaking & Voice and accent Training
  • Personality Development
  • Grooming
  • Interview Skills & Group Discussion
  • Orientation Program at Mumbai International Airport (MIAL)
  • Internship at the Mumbai International Airport (MIAL)*

Airport Ground Handling and Travel Tourism Management

₹ 55,000 VAT not incl.