Airport Ground Handling Diploma

Educational qualification
Twelfth or Graduate in any field
Age: age should be minim um seventeen years

Curriculum

:Ground Handling on Airport
Terminologies of Aviation Industry, History of Aviation & Government Agency, Traffic Document & Check in, Pre-flight Boarding procedures & Post Flight Function, Arrivals & Handling of Baggage, Documentation & Balance of Weight, Handling of Ramp & Aircraft Loading, Handling of Special Passenger

: Communication Skills
Significance of Communication
Fundamental types of Communication
The method of Communication
Barrier of Communication
Overcoming Barrier to Communication
Listening
Component of Verbal Communication and Paralanguage

: Fundamental English and Speaking
Types of Sentence, Parts of Speech, Verb, Noun, Tense, Adjective, Adverb, Misspelled Word, Active & Passive Voice, Direct & Indirect Speech, Idiom & Phrase, Singular & Plural Form, Common Error, Pronunciation, Conversational English, Listening, Writing, Reading, Public speaking & presentation (along with assignments)
: Development Personality
Notion of Personality
Various Personality Types
Attitude & Attitude Formation
Motivation
Maslow's Hierarchy of Need
Stress & Stress handling
Behavior of Group
Leadership
Inter Personal Relation
Johari's Window
Nohari's Window
Shape Yourself & Others

: Interview Skills and GD
Descriptionm of Group Discussion
Group Discussion, not a fight or debate
Brainstorming
How to identify Problem Areas
Complimentary Transaction
Appearance
Interview Handling Skill
Before the interview
How to Create a good first impression
During the interview
FAQs
Telephonic Interview
Mock Interviews & Feedback

Evaluation and Certification
Based on class performance, Class Tests, Group Discussions, Mock Interviews and Telephone Etiquette simulation, Projects and Assignments

Placements
Successful candidates will be assisted in placements with Airports

Career Options
Domestic & International Airline as Ground Staff at the Airport, Travel Agencies & Tour Operator as Airport Representatives Car Hire Company etc.