Impact Factory

      Assertiveness Training

      Impact Factory
      In City of London (England)

      Price on request

      Important information

      Typology Training
      Methodology Inhouse
      Location City of london (England)
      Start Different dates available
      • Training
      • Inhouse
      • City of london (England)
      • Start:
        Different dates available
      Description

      A Tailored Assertiveness Training Programme can help delegates discover what works for them, without resorting to difficult behaviour themselves.

      Working in small groups, two experienced facilitators use game-play, role-play and other experiential processes to get each individual to see exactly what is possible for them in order to feel better about themselves and their situation.

      Facilities (1)
      Where and when
      Starts Location
      Different dates available
      City of London
      52 Upper Street Suite 121, N1 0QH, London, England
      See map
      Starts Different dates available
      Location
      City of London
      52 Upper Street Suite 121, N1 0QH, London, England
      See map

      What you'll learn on the course

      Decision Making
      Problem Solving
      Works
      Team Training
      Effective Communication
      Assertive Behaviour
      Assertiveness Training
      Corporate Communications
      Conversation
      Positive attitude

      Course programme

      The Art of Saying No

      There you go, you've just said yes to something you know you should have said no to.

      How did it happen this time?

      How did they get that one past you again?

      It could be that your company have a culture where being 'nice' is applauded and encouraged but gets people into difficulties when they need to be a bit tougher or more assertive with clients or customers.

      It could be that if you have a call centre you might need assertiveness training for your staff to be clearer and more assertive with your customers without alienating them and giving them a hard time.

      It may even be that there are pockets of bullying or what appears to be bullying and you need assertiveness training for some of your people to be able to deal with the bullies more effectively.

      In a healthy professional workplace, we have to be able to set clear boundaries around work demands and pressures.

      Click here to send individuals on our One and Two Day Open Assertiveness Skills Courses

       Tailored Assertiveness Training

      A Tailored Assertiveness Training Programme can help delegates discover what works for them, without resorting to difficult behaviour themselves.

      Working in small groups, two experienced facilitators use game-play, role-play and other experiential processes to get each individual to see exactly what is possible for them in order to feel better about themselves and their situation.

      Whatever the assertiveness issue or issues, we can create a tailored assertiveness training programme for your company designed to help delegates appropriately manage workload, time pressure and people pressure.

      Tailored specifically to each group "The Art of Saying No" is Assertiveness Training designed to reach the issues ordinary assertiveness training can't touch.