Call Center Program

Keeping in mind the education background of the students and industry requirement, our Call centre training program addresses some of the key concerns like communication skills, confident speaking, mother tongue influence in spoken English, voice intonation and modulation etc.
Call centre training program – key elements

* Candidate need assessment and action plan
* English usage – practice
* Neutralising mother tongue influence
* Confident speaking
* Listening and comprehension skills – development
* Voice assessment and leveraging
* Understanding voice intonation and modulation
* Business communication