Certificate course for Business Correspondents/ Business facilitators

Indian Institute of Banking and Finance

Rs 4,000
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Important information

Typology Certificate
Methodology Distance learning
Location Mumbai
  • Certificate
  • Distance learning
  • Mumbai

This course is aimed at providing the knowledge inputs and skill sets to BC/ BFs. As such, the objective of the course is to provide basic knowledge in banking operations.
Suitable for: TARGET GROUP: Persons working as Business Correspondents /Business Facilitators. -Employees of BC/BFs providing banking and finance related services. -Persons aspiring to make a career in this field.


Where and when

Starts Location
On request
The Arcade', World Trade Centre, 2nd Floor, East Wing, Cuffe Parade, 400005, Maharashtra, India
See map
Starts On request
The Arcade', World Trade Centre, 2nd Floor, East Wing, Cuffe Parade, 400005, Maharashtra, India
See map

Frequent Asked Questions

· Requirements

Candidates with SSC/SSLC/Matriculation or equivalent qualification will be eligible for admission.

Course programme

-General Banking including Deposits:

Principles of Banking - Structure of Indian Banking System - Functions of Banks - Indian Banking: Recent trends - e-Banking - KYC Norms- Anti-Money Laundering Banker - Customer Relationship - Demand and Time Deposits - Various types of deposits- Account Opening and Closing of Accounts - Pre-mature Closure of Deposits - Interest Rate Application - Renewal of deposits - Procedure for settlement of claims - Various types of customers -Minors and Joint Accounts- Power of Attorney - Mandate and E or S Accounts/ F or S Accounts - Income Tax Orders and Garnishee Orders - Lien and Set-off - Loan against Deposits - Deposit Insurance and Credit Guarantee Scheme - Cheques - Payment and Collection Procedures -Endorsements - Clearing / Cheques truncation - Electronic transfer of Funds - Banker's secrecy of accounts - Opinion Reports Ancillary services - Plastic Money - Credit Cards- Safe Deposit Lockers- Remittances

-Principles of Lending with special reference to Rural and Retail Lending:

Loans and Advances - Guiding Principles of Lending - Appraisal and Monitoring - Working Capital Vs Term Loans Different Categories of Loans - Retail Lending - Consumer Loans, Home Loans, Vehicle Loans, Agricultural Finance including Kisan Credit Cards and Gold Loans - Lending to other Priority Sectors -Recent Developments - MSMEs - Eligibility norms - Repayment Terms and EMI setting. Different types of securities and modes of creating charge on them - Security documents and Documentation procedures - Stamping of Documents - Legal aspects of recovery of bank loans Asset Classification Norms - Appraisal and Processing Techniques and Sanction Procedures -Follow-up for repayment - Recovery of bank loans

-Financial Inclusion and Role of Business Correspondents and Business Facilitators:

Micro Finance and its importance in Financial Inclusion - Channels for delivering micro credit - SHG-Bank Linkages - Group Dynamics and peer pressure in SHG Model - Need for and Role of Business Facilitators and Business Correspondents in Financial Inclusion - Scope of activities performed by Business Facilitators and Business Correspondents and how are they different? - Who all can be Business Facilitators and Business Correspondents - Different activities outsourced by banks - Eligibility Criteria for engagement of individuals and institutions as Business Facilitators and Business Correspondents - Pre-cautions to be observed before their enrollment - Area of operations - Due diligence check -Duties of Business Facilitators and Business Correspondents- Check and Balance System - Training Needs- Various Risks faced by banks - Strategic Risk - Reputation Risk - Compliance Risk - Operational Risk - Concentration Risk - Legal Risk and their Mitigation - Confidentiality and Secrecy - Monitoring and Control of BFs/BCs. - Ethical issues and Do's & Don'ts for Business Facilitators and Business Correspondents

-Skill-sets that make BC/BFs effective in relating with rural people:

An overview of various skills needed by Business Facilitators/Business Correspondents - Skills that make them effective in their role: Communication and Interviewing Skills - Borrower Profiling Skill - Debt Management Skill - Cash Flow Working and Cash Budgeting Technique - Credit Counseling and Financial Advising Skills - Financial Literacy and Financial Education - Marketing Skill - Cross Selling Skill.

-Details of Banks' Deposits and Priority Sector Advances Products/ schemes:

Designing and Developing Savings (Deposits) and Credit Products and Schemes - Deposits and Advances Model Schemes in operation in banks - Check List for filling Banks' Loan Application and Credit Information Forms and Security Documents.

Additional information

Payment options: Examination Fee is Rs. 4,000/-@ to be paid by Demand Draft in favour of "Indian Institute of Banking & Finance" payable at Mumbai. In case a candidate is not able to pass the examination in first attempt, Fee for each of the subsequent attempt is Rs. 750/-. @ Includes cost of training/registration and course material

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