Certificate Course in DRA Examination

Indian Institute of Banking and Finance
4.1
12 opinions
  • Yas
    ← | →
  • Fantastic
    ← | →
  • Nice experience
    ← | →

Certificate

Distance

Price on request

The best Financial Services courses

See all

See all

Description

  • Type

    Certificate

  • Methodology

    Distance learning

  • Location

    Mumbai

  • Duration

    6 Months

Suitable for: FOR WHOM: (i) Direct Selling Agent /Direct Marketing Agent /Debt Recovery Agent or any other agent ,by whatever name called, who is engaged directly or indirectly either for remuneration or for commission in connection with recovery of debt of banks or enforcement of securities in banks. (ii) Any individual who would like to make a career as a debt recovery agent for a bank

Facilities

Location

Start date

Mumbai (Mahārāshtra)
See map
The Arcade', World Trade Centre, 2nd Floor, East Wing, Cuffe Parade, 400005

Start date

On request

About this course

-The candidate shall possess the minimum qualification of SSC Passed or above.

-Candidate must have completed 18 years of age on the date of application for training.

-Candidate shall have completed from an accredited Institution at least, one hundred hours practical training in accordance with the training plan of IIBF.

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

4.1
fantastic
  • Yas
    ← | →
  • Fantastic
    ← | →
  • Nice experience
    ← | →
100%
4.1
fantastic

Course rating

Recommended

Centre rating

A SATHISHKUMAR

5.0
19/04/2023
About the course: Yas
Would you recommend this course?: Yes

Deepak Verma

4.0
03/10/2020
About the course: Fantastic
Would you recommend this course?: Yes

Libikyu Sangtam

4.0
02/10/2020
About the course: Nice experience
Would you recommend this course?: Yes

Chandra shekhar Mohapatra

3.0
10/07/2020
About the course: good
Would you recommend this course?: Yes

Shrikant Dharmale

5.0
30/06/2020
About the course: I will 5 years experience
Would you recommend this course?: Yes
See all
*All reviews collected by Emagister & iAgora have been verified

Course programme

SYLLABUS:

-Module A: Basics Of Banking

Principles of Banking-Structure and Functions of Banking - Retail Banking-Recent trends -E banking --KYC norms

-Brief outline on various products:

Credit Cards-Consumer loans-Vehicle loans-Home loans-Agriculture credit products etc


-Module B: Recovery Procedures

Recovery Agents-role functions, Bank specific rules/norms/procedures for recovery-NPA norms-code of conduct, Various credit products/Facilities, Legal/regulatory aspects-civil and criminal law relating to recovery- Debt Collection skills/procedures/pre requisites/appearance, Ethics in collection & selling function, Recovery of loans-bank procedures-banking codes, International best practices, Case studies-normal/difficult/problem customers, Case laws on recovery issues, International best practices.


Module C: Soft skills

Communication skills-Inter personal skills-Telephone etiquette-Personal etiquette -Negotiation/Persuasive skills-Analytical Ability Inter personal behavior-

Code of ethics
RBI Guidelines
Banks guidelines
Case studies/Case laws

Additional information

Payment options: First attempt: - Rs.1200/- : For members -Rs.1500/- : For non-members Subsequent each attempt: - Rs.1200/- : For members -Rs.1200/- : For non-members Note: Includes registration fee of Rs.300/-

See related categories

Certificate Course in DRA Examination

Price on request

The best Financial Services courses

See all

See all