Certification in Retail Service Management

The course curriculum designed at i360 captures the essence of retail store operations. The curriculum design ensures a thorough understanding of basics like facility planning and layout design to ensure optimum visibility of merchandise, smooth traffic flow, average time spent by the consumer, billing process etc. Based on ones needs and aptitude, we offer two courses in retail space: -

This course aims at making a student understand the basic of Retail Services, the customer interface. Key elements of the course:-

* Basics of retail management
* Store formats
* Merchandise planning
* Customer service
* Personality development
* Role of IT and CRM
* Careers in retail industry