Certified Appreciative Coach & Counselor (CACC)

Coaching and Counseling Basics

• Differences between Coaching, Counseling and Mentoring
• When do you use what
• Where do you use it
• When do you use it.

MODULE 2:
Structure and skills for Coaching and Mentoring

• Structure of a Coaching session
• Skills required in a Coaching session
• Coaching and Mentoring model
• SEEDS model
• 3 stage model

MODULE 3:
Understanding motivators and learning style

• Understanding motivators
• Understanding and identifying different 'learning styles'

MODULE 4:
Communication skills for effective coaching/ counselling

• Probing
• Listening
• Paraphrasing / summarizing/ clarifying
• Body language
• Appreciative enquiry
• Differentiate between positive and constructive feedback
  - EDGE model
  - DISC model

MODULE 5:
The Magic of Belief Systems:

• Changing your belief about reality – is a powerful way to change your reality
• Patterns of perception
• Strategic questions to determine a client’s belief system
• Working with a client’s belief system
• Using the johari window for changing beliefs

MODULE 6:
Evaluating and outcomes of Coaching / Counseling

• Barriers & pitfalls
• Terminating
• Setting milestones
• Measuring outcome