Certified Appreciative Coach & Counselor (CACC)


In New Delhi

Save 9%
₹ 16,437 VAT incl.


  • Type


  • Location

    New delhi

  • Duration

    2 Days

  • Start date

    Different dates available

Industry sector is continuously facing an ever-increasing rate of change in the functions and the work environment. In such conditions, managers are challenged to provide employees with a sense of direction, feedback and guidance to their subordinates. They themselves are in need to be successful and to have positive thinking so that they can impact the same on their teams and the organization. They need to function as a guide by the side of their juniors and not as a sage on the stage. This 2-day training program will equip managers with the necessary coaching and counseling skills to address employee performance and behavior, and to improve their motivation and productivity. In the Coach and Counselor program, you'll learn to take people from adequacy to excellence.



Start date

New Delhi (Delhi)
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Start date

Different dates availableEnrolment now open

About this course

This training program is for supervisors/managers, HR managers.

•Distinguish between coaching, counseling, mentoring and when and where to use what •Learn the structure and skills for coaching and counseling •Understand the different motivators and learning styles •Learn communication skills for effective coaching/counseling •Understand the magic of belief system •Know how to make Strategic questions to determine a client’s belief system •Know how to use the Johari Window for changing beliefs. •Be able to evaluate and measure the outcomes of coaching/counseling.

Information on program modules,venue,and commercials will be sent. You will then receive a follow up call.

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  • Coaching and Counseling Basics
  • Structure and skills for Coaching and Mentoring
  • Understanding motivators and learning style

Teachers and trainers (1)

Ronald Raj S J

Ronald Raj S J


Professional Qualification:  MBA  People CMM  Intellectual Capital Rating Assessor  Six Sigma Champions Training  Pursuing Six Sigma Black Belt Training Ronald has more than 14 years of rich experience spanning knowledge intensive consulting, training, assessment and software services environment. He has consulted, trained and assessed organizations ranging from company with 45,000 employees, 40 countries and $ Billion plus revenues to several Mid, Small & Micro sized Enterprises. Sectors ranged from IT, ITES and other service industries.

Course programme


Coaching and Counseling Basics

  • Differences between Coaching, Counseling and Mentoring
  • When do you use what
  • Where do you use it
  • When do you use it.

Structure and skills for Coaching and Mentoring

  • Structure of a Coaching session
  • Skills required in a Coaching session
  • Coaching and Mentoring model
  • SEEDS model
  • 3 stage model

Understanding motivators and learning style

  • Understanding motivators
  • Understanding and identifying different 'learning styles'

Communication skills for effective coaching/ counselling

  • Probing
  • Listening
  • Paraphrasing / summarizing/ clarifying
  • Body language
  • Appreciative enquiry
  • Differentiate between positive and constructive feedback
    - EDGE model
    - DISC model

The Magic of Belief Systems:

  • Changing your belief about reality – is a powerful way to change your reality
  • Patterns of perception
  • Strategic questions to determine a client’s belief system
  • Working with a client’s belief system
  • Using the johari window for changing beliefs

Evaluating and outcomes of Coaching / Counseling

  • Barriers & pitfalls
  • Terminating
  • Setting milestones
  • Measuring outcome

Certified Appreciative Coach & Counselor (CACC)

₹ 16,437 VAT incl.