CUNIX Infotech Pvt. Ltd.

CMMI - SVC Training

CUNIX Infotech Pvt. Ltd.
In Mumbai

Price on request
You can also call the Study Centre

Important information

Typology Training
Location Mumbai
Duration 1 Day
  • Training
  • Mumbai
  • Duration:
    1 Day
Description

Facilities (1)
Where and when

Location

Starts

Mumbai (Maharashtra)
See map
2, Shanti Niwas, Chittabhai Patel Road, Kandivali (East),, 400101

Starts

On request

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Course programme

The service industry serves as an important factor to drive the economic growth throughout the world. Supervision on how to develop & improve grown-up service practices is a major provider to the performance, satisfaction to the customer and profitability of the economic community. This special course introduces spectators to new PAs in CMMI -Services.

Aim of this course is to:
- Major aim of this programme is to make acquainted people with the added extras in the CMMI - Services model.
- Comprehend how CMMI-SVC v1.2 can help a service firm

Course syllabus:
1 What is the need of CMMI services
2 Structures of CMMI Services
3 Capacity & Availability Management
4 Continuity of the Service
5 Service-System Developments
6 Service-System Transitions
7 Delivery of the Service
8 Incident Resolutions & Preventions
9 Strategic Service Administartion
10 Benefits of CMMI - Services
11 Summaries, Conclusions and QA

Method of this course
- How to lead faculty presentation & facilitation
- Participant let brain storming
- Case studies & exercises
- Interactive & careful QA
- Discuss as how to satisfy needsof the students in their work atmosphere
- Sharing best practices of industry

Enhancement of Competency
- Improved CMMI model understanding
- Improved Competency to apply the CMMI model framework in various kind of organizations


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