COMMUNICATION & PRESENTATION SKILLS (LIFE)

Background
With the fierce competition in the life insurance industry there is a need to enhance the management capabilities of the executives working in Life Insurance Corporation of India. This is only possible through improving the knowledge and skills of the officers in all the areas such as HRM, Service Quality Management and giving a deeper insight into the policies and practices in LIC. This programme has been designed with a view to meet these requirement.

Objectives
• Provide basic understanding of managerial systems and process

• Understanding at a general level, the basic assumptions regarding the human behaviour

• Providing basic functional inputs- Organisational Behaviour, Human Resources Management, Decision Sciences, Communication skills, etc;

• Acquiring skills in developing individuals & teams

• Developing skills in inter personal communications

• Working out strategies for work prioritization and enhancing team effectiveness

Contents
• Performance Appraisal-DOPA

• Linkage of line functions with HR Processes

• Industrial Relations Management & Productivity

• Employee Training and Development

• Transformational Leadership Competencies

• Using strategic HR initiatives for Performance Improvement

• NLP Applications

• Significance of Emotional Intelligence

• Effective Leadership

• Team Building

• Art of Delegation

• Converting Personnel Administration into technology based on demand activity

• Concept of six sigma

• Managing Self

• Relationship Building with Internal Customers

• Interpersonal Orientations

• Communication

• Negotiation Skills