Course in Customer Service Representative

Our client is a global ITES and BPO service provider, which assists its clients in innovating and streamlining their business processes by offering customer solutions for technology and operations outsourcing. The Company's expertise is focused on financial services, logistics and technology verticals and spans across architecture, application development and integration, application management and business process outsourcing, including the operation of large-scale customer contact centers.

Job Description

- Involves interaction with clients and customers located in the USA,UK also answering their queries and providing them quality support and service

- Providing Excellent Customer Service

- Building a rapport with customers

- Involves working in shifts