Course

In Hyderabad

₹ 1 VAT incl.

Description

  • Type

    Course

  • Location

    Hyderabad

  • Class hours

    40h

Facilities

Location

Start date

Hyderabad (Andhra Pradesh)
See map
516,Annapurna Block, AdityaEnclave, Ameerpet, Hyderabad-500026, 500026

Start date

On request

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Course programme

SAP New Dimensional - CRM Overview and Introduction to CRM Introduction to NetWeaver General SAP Transactions Foundation Architecture of mySAP CRM Overview of CRM server Technology and User Interface Business Partners Organizational Model CRM Base Customizing Territory Management Product master Business Transaction Processing Activity Management Partner Processing CRM Base Customizing Actions Overview of Pricing in CRM CRM Billing Overview CRM Middleware CRM Interaction Center Win Client Interaction Center Overview Architecture landscape Win Client Profile & Configuring Components Action Box and alert molder Interaction center scripting CRM Sales Opportunity Management Copy Control Quotation and Order Management Overview Contract Management CRM Analytics Introduction to BW Activating CRM Business content Introduction to analytics Data Mining Work Bench Analysis Process Designer (APD) Customer analytics (data mining, CL TV) Marketing analytics (planning, Target group selection, RFM analytics) Marketing Overview of marketing management in mySAP CRM Marketing and campaign planning Planning and performing marketing projects Marketing Calendar Personalized mail forms Creating personalized e-mails Business partner-controlled communication Segmenting business partners Marketing attributes Segment Builder Creating profiles and target groups Lead Management

CRM

₹ 1 VAT incl.