Diploma in Front Office Management

Diploma in Front Office Management

This course is designed to introduce all aspects of front office operations. Different front office positions will be explored such as the front desk, night audit, reservations, housekeeping, revenue management, telecommunications, security and human resources. In this programme student learn reception services, customer care, written communications, Housekeeping etc.

Subject Information
Lateral Entry : Not Available
Credit Transfer : Not Available
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Front Office Operations & Procedures
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Personal Development & Communications
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Front Office Management
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Front Office Accounting
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Housekeeping
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Customer Care

Career Opportunities
A candidate who wish to pursue a career in the front office department of hotels, lodges and with industry experience, to permit students to successfully run the front office department of large hotels, business enterprises and other establishment in their leisure & tourism sectors.