Diploma in Housekeeping Services(Part Time)

This course is meant to be a comprehensive training on the various aspects of housekeeping to all housekeeping personnel in hotels or those who wish to join the hotel profession. The course covers duties from those of an executive housekeeping to a room attendant - all that a person would require to know about housekeeping.

COURSE CONTENTS

o Introduction to the Hospitality Industry
o Hotels & their categories
o Organization of a Hotel
o Types of Guest Rooms
o Other Facilities
o Introduction to Housekeeping
o Layout of Housekeeping Department
o Organization of the Housekeeping Department
o Competencies & Skills of a Housekeeping Professional
o Rules on a Guest Floor
o Layout of a Guest Room
o Cleaning Equipment, Methods & Agents
o The Layout of the Linen Room
o Classification & Selection of Linen
o Laundry process of Linen
o Organization structure of the Laundry
o Working process & Equipments used in Laundry
o Public Area in a Hotel
o Role of Control desk
o Coordination with Front Office & Engineering
o Lost & Found Procedures and Inventory
o Types of Registers & Files Maintained
o Room key Control & Procedures
o Safety Procedures
o Security Procedures