26

Distance learning Customer Care courses

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  • Mass Communication 18
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  • In 30 days 9
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  • Course
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Accredited Course

... personal relationships with customers. Learn how to professionally handle angry customers and complaints. Develop your verbal communication skills to more effectively manage customers over the phone. After completing this course individuals will be able to foster strong customer relations which results... Learn about: Customer Relationship Management, Handling Complaints, Customer Retention... More


Rs 22,135
VAT incl.
*Guide price
Original amount in GBP:
£ 250
EMAGISTER CUM LAUDE
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Global Edulink
Diploma in Customer Service – Online - Online Course
4.5 excellent 11 opinions
Global Edulink
  • Course
  • Online
  • Different dates available
  • 365 Days
Diploma in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Telephone Skills, Time management, Team Building... More

Special Emagister price

Rs 39,755 Rs 3,984
+ VAT
*Guide price
Original amount in GBP:
£ 449  £ 45
International Compliance Training
ICA Advanced Certificate in Practical Customer Due Diligence (CDD) - Online Course
4.0 fantastic 12 opinions
International Compliance Training
  • Training
  • Online
  • Different dates available
  • 6 Months

...It has never been more important to have robust controls and procedures in place to Know Your Customer (KYC). Adequate due diligence on new and existing customers is a key part of these controls. Without this due diligence, your firm can become subject to reputational, operational, legal... Learn about: Customer Care, Enhanced Due Diligence, Know Your Customer... More


Rs 1,48,306
+ VAT
*Guide price
Original amount in GBP:
£ 1,675
  • Master
  • Distance learning

...In order to succeed in this evolving environment, managers should possess a very solid conceptual framework of management which can be applied to multiple situations... Learn about: Corporate Communication, Customer Service Training, Customer Care... More


Price on request
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  • Course
  • Online
Express online course

... skills that are unavoidable for effective customer service. The course facilitates the learners to develop new skills and knowledge areas that will help them to understand the different types of customers, their needs and expectations. The course also discusses the needs of customer service strategy... Learn about: Customer Care, After course completion the students will need to pay £99 for accredited certificate and £15 for the postal charges, Customer Manager... More

Special Emagister price

Rs 52,682 Rs 6,995
*Guide price
Original amount in GBP:
£ 595  £ 79
  • Training
  • Online
  • 1 Day

...Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you... Learn about: Customer Service, Customer Relationship Management, Customer Care... More


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  • Diploma
  • Distance learning

...Module 1: Understanding customer service. Module 2: Knowing the customer service rules. Module 3: Making customer service personal. Module 4: Improving the customer relationship. Module 5: Monitoring and solving customer service problems. Module 6: Processing customer service complaints. Module... Learn about: Communication Skills, Customer Relationship Management, Verbal Communication... More


Rs 32,022
VAT incl.
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EMAGISTER CUM LAUDE
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Global Edulink
Professional Receptionist Training - Online - Online Course
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Different dates available
  • 365 Days
Certificate in Professional Receptionist Training

...Your tutorials will be accompanied by a series of interactive tests and quizzes to test your knowledge and understanding, and our support team is available... Learn about: Customer Care, CV Writing, Interview Techniques... More

Special Emagister price

Rs 17,620 Rs 1,771
+ VAT
*Guide price
Original amount in GBP:
£ 199  £ 20
International Compliance Training
ICA Certificate in Money Laundering Risk in Correspondent Banking - Online Course
5.0 2 opinions
International Compliance Training
  • Training
  • Online
  • Different dates available
  • 3 Months

...commercial income against financial crime compliance risk. As a result, de-risking across the banking sector is a significant issue and banking relationships... Learn about: Money Laundering Risk, Banking and Finance, Financial Training... More


Rs 52,682
+ VAT
*Guide price
Original amount in GBP:
£ 595
  • Course
  • Online
  • Beginner
  • Different dates available

...Are you working in a customer service environment within the hospitality industry and would like to improve your telephone manners? This Telephone Handling Course offered by Reception Academy and published in emagister.co.uk is a perfect choice. The course enables you to handle telephone calls... Learn about: Complaint Handling, Problem Solving, Telephone Skills... More


Rs 1,771
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  • Course
  • Online
  • Different dates available

...We guarantee that by using our courses your training will: - Meet CQC standards of compliance for continuing professional development; - Be available on demand... Learn about: Complaints handling, Problem Solving, Listening Skills... More


Rs 885
*Guide price
Original amount in GBP:
£ 10
  • Certificate
  • Distance learning
  • 6 Months

...Course stucture A) Consumer Protection Act Right to Information Act B) Practical Course Project Work a) To develop and draft consumer complaint... Learn about: Customer Service Training, Customer Service, Communication Skills... More


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  • Certificate
  • Distance learning
  • 3 Months

...· Communicated Meanings and their Problems · Nature, Scope and Importance of Communication · Non-verbal Communication · Cross-cultural Communication ·... Learn about: Oral Communication, Improve Communication Skills, Communication Barriers... More


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  • Master
  • Distance learning

...In order to succeed in this evolving environment, managers should possess a very solid conceptual framework of management which can be applied to multiple situations... Learn about: Management Training, Customer Care... More


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Save 86%
  • Course
  • Online

... and develops the knowledge in different areas. During the course the learners will be able to understand the significance of customer services, identification of customers and their needs and how to evaluate effective customer service for a company. In addition to this the course also provides detailed... Learn about: Service reports and dashboards, Customer Care, Customer database... More

Special Emagister price

Rs 30,989 Rs 4,339
*Guide price
Original amount in GBP:
£ 350  £ 49
  • Post Graduate Diploma
  • Distance learning

...In order to succeed in this evolving environment, managers should possess a very solid conceptual framework of management which can be applied to multiple situations... Learn about: Customer Service, Customer Care, Effective Communication... More


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EMAGISTER CUM LAUDE
Save 90%
  • Course
  • Online
  • Different dates available
  • 365 Days
Diploma in Telephone Skills Training

... telephone standards on a consistent basis. Your customers can display a variety of different communication stylesand behaviour types and this online course will equip you with professional telephone techniques for dealing with all customers successfully. Global Edulink, as a leading training... Learn about: Handling Customer Complains, Communication Training, Telephone techniques... More

Special Emagister price

Rs 24,349 Rs 2,479
+ VAT
*Guide price
Original amount in GBP:
£ 275  £ 28
Save 90%
  • Course
  • Online
  • Beginner
  • Different dates available
  • 2 Weeks

...and impress their guests. Completing this online course will help you to continue your professional development and career progression from the comfort of your own... Learn about: UK 5 star Hotel essential language skills, Effective Communication, Customer Care... More


Rs 1,771
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  • Certificate
  • Distance learning
  • 6 Years

...Course stucture A) Consumer Protection Act Right to Information Act B) Practical Course Project Work a) To develop and draft consumer complaint... Learn about: Verbal Skills, Customer Care, Customer Relationship Management... More


Price on request
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  • Diploma
  • Distance learning

...by email or phone for all the practical advice you may need – so we really are with you 100%. What's more, you'll have access to the online student portal... Learn about: Leadership Development, Corporate Communication, Personal Development... More


Rs 29,631
VAT incl.
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  • Master
  • Distance learning

...In order to succeed in this evolving environment, managers should possess a very solid conceptual framework of management which can be applied to multiple situations... Learn about: Management Training, Customer Relationship Management, Customer Service... More


Price on request
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  • Diploma
  • Distance learning
  • 1 Year

...Act Examination in theory and practical courses shall be conducted at the end of each semister. All the students shall undertake the project work in the second semister... Learn about: Customer Care, Verbal Communication, Skills Communication... More


Price on request
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  • Post Graduate Diploma
  • Distance learning

...In order to succeed in this evolving environment, managers should possess a very solid conceptual framework of management which can be applied to multiple situations... Learn about: Customer Relationship Management, Customer Care, Customer Service... More


Price on request
Add to comparator