Internal Quality Auditor Training program based on ISO 9001:2008

Course Content:

Quality Concept & Process Approach

• · Background of ISO 9000 Series of Standards.
• · Ascendance of ISO 9000 series
• · Quality Management System requirements -ISO
• 9001 :2008
• · Quality Documents

Planning an Internal Audit

• · Developing an audit plan
• · Preparing Checklists or working documents
• · Communication Factors

Planning an Internal Audit

• · Developing an audit plan
• · Preparing Checklists or working documents
• · Communication Factors

Conducting an audit

• · Collecting objective/audit evidence
• · Effective interviewing techniques
• · Identifying and recording nonconformities

Auditing Principles

• · Auditing Objectives
• · Types of Audits
• · Process Approach

Conducting an audit

• · Collecting objective/audit evidence
• · Effective interviewing techniques
• · Identifying and recording nonconformities

Roles and responsibility of Auditors

• · Auditors and lead auditors
• · The Auditors’ responsibilities
• · The lead auditors’ responsibilities
• · Auditors Qualification and Certifications

Reporting audit results

• · Conducting the closing meeting
• · Preparing the audit report
• · Distributing the audit report
• · Corrective Action responsibilities
• · Follow up Scheduling
• · Monitoring Corrective Action