IT Infrastructure Library ® v3 Foundation (ITIl V3 ) Bootcamp

Jodo Institute

Certificate

In Noida

₹ 18,000 VAT incl.

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Description

  • Type

    Certificate

  • Location

    Noida

  • Class hours

    24h

Identify various ITIL® processes that can be implemented in an organization. Identify the benefits of implementing each ITIL® process in an organization. Improve service level and customer satisfaction in an organization. Reduce cost and improve quality of IT services in an organization. Identify the basic concepts related to each ITIL® process. Identify the activities and roles involved in each process. Suitable for: This certificate beneficial especially for these professionals-. IT Service Providers. IT Directors and Managers. CIOs. IT Staff and Process Owners. IT Consultants. IT Developers. IT Auditors. IT Service Management Professionals. IT Management. IT Service Providers. Quality Assurance Professionals. Application, Project and Business Managers directly involved in IT. Executives Managing, Implementing and Operating IT services in-house or for External Customers. Any member of an IT organization in delivery of IT services etc

Facilities

Location

Start date

Noida (Uttar Pradesh)
See map
D-111, Sector 63

Start date

On request

About this course

* 6-12 months of experience in an IT Service Environment
* Responsibility for taking substantial technical decisions affecting the support or delivery of IT services
* The ability to communicate effectively with managers, subordinates, colleagues, users and customers at all levels of seniority.

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Course programme

TIL Foundation BOOTCAMP: Course Outline • Introduction • Configuration Management • Service Desk & Incident Management • Problem Management • Change Management • Release Management • Service Level Management • Availability Management • Capacity Management • Business Continuity and IT Service Continuity Management • Financial Management for IT Services

See related categories

IT Infrastructure Library ® v3 Foundation (ITIl V3 ) Bootcamp

₹ 18,000 VAT incl.

The best IT courses

See all

See all