ITIL® Intermediate (OSA) Operational Support and Analysis Certification: Online Self Paced Learning

ITIL® Intermediate OSA Certification is an intermediate level of ITIL® certification offered to IT professionals who successfully qualify the ITIL® OSA exam. The ITIL®Intermediate Operational Support and Analysis (OSA) qualification demonstrates the candidate’s specialization in ITIL® service capability modules and expertise in planning, implementing and optimizing the OSA processes. ITIL® OSA certification establishes a professional’s ability to apply OSA practices in:

The resolution and support of the service management lifecycle, and
ITIL® processes and functional areas such as Event management, Incident management, Request fulfillment, and so on.

1. IT Managers/Support teams
2. System Administrators/Analysts
3. Operations Managers
4. Database Administrators
5. Service Delivery Professionals
6. Quality Analysts
7. Application Management team/Development team
8. Process Owners/Practitioners

To be eligible for the ITIL® Intermediate Operational Support and Analysis Module – qualification, the following requirements have to be met:

1. A minimum 21 hours of instruction with an Accredited Training Organisation (or an accredited e-learning solution).
2. ITIL Foundation Certificate in IT Service Management.

To be eligible for the ITIL® Intermediate Operational Support and Analysis Module – qualification, the following requirements have to be met:

1. A minimum 21 hours of instruction with an Accredited Training Organisation (or an accredited e-learning solution).
2. ITIL Foundation Certificate in IT Service Management.

1. Get 28% salary hike as compared to your peers.
2. 7756 jobs for ITIL Intermediate certified
3. 26% opt for ITIL Intermediate certification

1. The request then gets processed in our system & is assigned to our subject matter expert for the program/course for which candidate has enquired.

2. Syllabuss takes no time to revert to our client queries & advice the candidate to be ready with their queries/questions which shall be discussed with our counsellor.

Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.

You will have online access to e-learning, E-Books and practice tests along with the training.