ITIL® Intermediate (SD) Service Design Certification: Self Paced Online Learning

ITIL® Intermediate SD training will enabe you able to:

1. Understand the purpose, principles and processes in service design.
2. Identify technology-related activities and considerations in service design.
3. Identify how to organize, implement and improve service design.
4. Identify challenges, critical success factors and risks.

1. IT Managers/Support teams
2. System Administrators/Analysts
3. Operations Managers
4. Database Administrators
5. Service Delivery Professionals
6. Quality Analysts
7. Application Management team/Development team
8. Process Owners/Practitioners

Pre Requisites:
There is no eligibility criteria for ITIL® Intermediate SD exam.

Pre Requisites:
There is no eligibility criteria for ITIL® Intermediate SD exam.

Currently in its third version, ITIL®is the world’s most widely-used IT service management framework and is based on global best practices in IT service management. ITIL®enables organizations to:

1. Increase productivity
2. Optimize costs
3. Improve customer experience
4. Find a common language for service management
5. Gain a competitive edge
6. Build customer trust in the organization
ITIL®qualifications set international benchmarks of quality for IT professionals all over the world. Professionals taking up ITIL®training are encouraged to come up with new ideas and approaches to improve customer satisfaction. They learn to contribute effectively to service delivery in the organization. The value of ITIL® has increased sharply in recent years and an ITIL®certification is fast becoming an entry requirement for a majority of IT-based roles.

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2. Syllabuss takes no time to revert to our client queries & advice the candidate to be ready with their queries/questions which shall be discussed with our counsellor.

Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.

You will have online access to e-learning, E-Books and practice tests along with the training.