ITIL® Intermediate (ST) Service Transition Certification: Self Paced Online Learning

Objectives of ITIL® Intermediate ST:

ITIL® SS certification training will ENABLE YOU TO:

1. Describe the purpose, principles and processes in service transition.
2. Identify how to manage people through service transitions.
3. Identify how to organise for service transition.
4. Define the technological considerations in service transition.
5. Identify how to implement and improve service transition.
6. Identify challenges, critical success factors and risks.

• Chief Information Officers (CIOs)
• Chief Technology Officers (CTOs)
• Service Designers
• IT Architects
• IT Planners
• IT Consultants
• IT Audit Managers
• IT Security Managers
• ITSM® (IT Service Management) trainers,
• IT professionals associated with a service transition environment,
• ITIL® Foundation certified individuals wanting to advance to higher levels in ITIL®, and
• Individuals requiring an in-depth knowledge of ITIL® Service Transition phase as part of the ITIL® Service Lifecycle.

To be eligible for the ITIL® Intermediate Module – Service Transition qualification, the following requirements have to be met:

1. A minimum 21 hours of instruction with an Accredited Training Organisation (or an accredited e-learning solution).
2. ITIL Foundation Certificate in IT Service Management.

To be eligible for the ITIL® Intermediate Module – Service Transition qualification, the following requirements have to be met:

1. A minimum 21 hours of instruction with an Accredited Training Organisation (or an accredited e-learning solution).
2. ITIL Foundation Certificate in IT Service Management.

Currently in its third version, ITIL® is the world’s most widely-used IT service management framework and is based on global best practices in IT service management.

ITIL®qualifications set international benchmarks of quality for IT professionals all over the world. Professionals taking up ITIL® training are encouraged to come up with new ideas and approaches to improve customer satisfaction. They learn to contribute effectively to service delivery in the organization. The value of ITIL®has increased sharply in recent years and an ITIL® certification is fast becoming an entry requirement for a majority of IT-based roles.

The ITIL® Intermediate Service Transition module is worth three credits among the 17 credits required to qualify for the Managing Across the Lifecycle module. The demand for certified professionals in this module is increasing at a faster pace and there are more than 10,000 certified professionals, across the world.

Career Benefits:

An ITIL®certifications helps IT professionals add weight to their profile, and typically 40% more compared to their non-certified peers. The ST module of the ITIL®Intermediate Level enables candidates to:
• Understand how to plan and manage the transition to using new or revised resources.
• Understand and manage changes to IT services in line with business strategy and customer expectations.
• Identify the role of service transition in flexible change management and improvement of service delivery.

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2. Syllabuss takes no time to revert to our client queries & advice the candidate to be ready with their queries/questions which shall be discussed with our counsellor.