Knowledgehut INC

ITIL® V4 Foundation Certification Training

Knowledgehut INC
  • Knowledgehut INC

*Guide price
Original amount in GBP:
£ 849

Important information

Typology Training
Methodology Online
Start Different dates available
Delivery of study materials Yes
Personal tutor Yes
Virtual classes Yes
  • Training
  • Online
  • Start:
    Different dates available
  • Delivery of study materials
  • Personal tutor
  • Virtual classes

Complete this ITIL course and gain the knowledge to best serve your IT management needs. Complete this course at
The Information Technology Infrastructure Library (ITIL®) is a core set of best practices for IT service management which serve to align IT services with business needs.

The latest release of ITIL®V4 is designed to bridge the gap brought on by digital transformation and help professionals and organizations adopt best practices in IT service management for better productivity. ITIL®4 has been designed to provide holistic solutions to embrace lean IT, Agile and DevOps in a cohesive manner.

If you need this course to manage your IT then find it at

Important information
What are the course objectives?

These are some of the benefits of ITIL®V4 certification:

ITIL®V4 will aid organizations in transforming digitally and make it easier for them to align emerging technologies in their IT operations, using them to streamline business processes.
It will empower professionals with the right awareness to work with Lean, Agile and DevOps and aid in the digital transformation of the organizations they work for.
ITIL®V4 will enhance the understanding of developers, practitioners and businesses to practice product and service delivery in a more holistic manner.
ITIL® helps organizations in achieving the following objectives:
Reduction in IT costs
Improvement in quality
Reduction in risk
Improvement in decision making
Increment in productivity
Organisation-wide transparency and effective communication.
Implementing a culture of adopting a practical approach to service management
Adoption of a common framework of practices
In these volatile markets, industries need to adopt best practices for process management, in order to ensure that they stay ahead of the competition and generate profits. Organizations with foresight are already adopting these IT service management practices for better productivity.

Is this course for me?

This 16 hours ITIL® 4 Foundation certification training is aimed at IT professionals who are aspiring to gain the certification and also for those who wish to progress from the Foundation to the higher levels of certification within the ITIL® 4 certification scheme.





Different dates available Now taking bookings
Different dates available Now taking bookings
Different dates available Now taking bookings
Different dates available Now taking bookings
Different dates available Now taking bookings
Different dates available Now taking bookings

What you'll learn on the course

IT Project Management
Strategic Planning
IT Management
Service Management
ITIL Foundation
Strategy Analysis
IT System
Strategic Leader
V3 Foundation
ITIL Certification
ITIL Specialist
ITIL Strategist
Strategic Modules
Specialist Modules

Course programme

ITIL® V4 Certification journey:

The ITIL4 Certification Scheme is comprised of the following modules:

ITIL®V3 Certification Level

 The Path for transition to V4

ITIL®V3 Foundation

Simply take the ITIL® V4 Foundation to transition to the new ITIL® certification.

ITIL® V3 Practitioner

  1. Take ITIL® V4 Foundation and further modules in the area of interest to become ITIL® specialist or strategist
  2. Continue with ITIL® V3 certification until you gather 17 credits and become eligible to take ITIL® MP level

ITIL® V3 Intermediate

Continue collecting credits from ITIL® V3 certification and when credits reach 17, you can give ITIL® MP module

ITIL® V3 Expert

Simply take ITIL® V4 MP module to transition to new Expert level of ITIL® V4

ITIL® V4 Certification journey:

The ITIL4 Certification Scheme is comprised of the following modules:
  • ITIL® Foundation
  • ITIL® Specialist modules/ ITIL® Strategist modules
  • ITIL® Managing Professional (MP)/ ITIL® Strategic Leader(SL)
  • ITIL® Master

ITIL® V4 Exam:

The ITIL® Foundation Exam is an hour long online examination comprising of 40 questions. An extra time of 15 minutes will be given to those candidates who are attending the exam in a language that isn’t their native or working language.

The exam is in objective test format. There is no negative marking. Participants have to score 26 marks (65%) to attain the certification. This is a closed book exam, and electronic devices are not allowed.

Additional information

WHAT YOU WILL LEARN The concepts, terms and terminology of ITIL® ITIL® 4 best practices and how to implement them to streamline processes for continuous improvement Fundamentals of Service Management, Service Lifecycle and other IT-enabled services. Applying practices learnt to improve business decisions and optimize customer expectations An in-depth preparation for ITIL® 4 Foundation certification