Modern Quality Systems and ISO 9000 (Diploma-Posgraduate) - London
Master
In City of London (England)
*Indicative price
Original amount in GBP:
£ 5,600
Description
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Type
Master
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Location
City of london (England)
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Duration
7 Days
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Start date
Different dates available
Suitable for: This course is designed for: Quality Assurance Managers. General Managers. ISO Implementation Members. Management Representatives. ISO Internal Auditors
Facilities
Location
Start date
Start date
Reviews
Course programme
Contents, Concepts and Issues
- Quality: A Definition
- Clients’ Quality Consciousness
- The Law and Development of Quality Assurance
- Using quality as a tool to:
- Create a positive organisational image
- Lower operational costs
- Reduce or avert product or service liability litigation
- Modern control systems
- Management Information System
- Computerised Information Systems
- Information Speed
- Information Retrieval
- Management Accounting System
- The Import- Conversion –Export Process
- The Import Process
- The Conversion Process
- The Export Process
- Operational Control System
- Service Operation
- Process Scheduling
- Loading
- Sequencing
- Detailed Scheduling
- Inventory Control
- Cost Control
- Quality Control
- Controlling Utilisation of Organisational Resources
- Co-Ordaining as a Control Mechanism
- Mutual Adjustment
- Direct Supervision
- Standardisation of Work Process
- Standardisation of Input-Skills, Knowledge And Attitudes
- Standardisation of Output
- Organisational Structure as a Control Function
- Communication Dissemination
- Decision Making Involvement
- The ‘IN’ Inventory
- The ‘OUT’ Inventory
- The ‘JIT’ Inventory System
- The KANBAN System
- Establishing Quality Objectives
- Stating Precise Objective
- Setting Quality Objectives in Relation to Other Organisational Objectives
- Relating Objectives to Specific Actions
- Pinpointing Expected Results
- Specifying When Goals Are Expected To Be Achieved
- Distinguishing Between Strategic, Tactical and Operational Quality Objectives
- Establishing A ‘Quality-Throughput Accounting Balance’
- Continuous Improvement Programme
- Just-In-Time (JIT) Compared With Material Requirements Planning (MRP)
- JIT Vs MRP: Component and Material Sourcing Strategy
- The Quality Benefits of JIT vs. MRP
- The Quality Issues Involved In JIT and MRP
- Kaizen or Continuous Improvement
- Quality Benchmarking
- Guidelines for Achieving Quality:
- Philip B. Crosby,
- W. Edwards Deming,
- Joseph M. Juran,
- Shigeo Shingo,
- Armand V. Eeigenbaum
- What is the International Organisation for Standardization (ISO)
- ISO Structure
- ISO Code of Ethics
- What 'International Standardization' Means
- How ISO Standards Benefit Society
- The hallmarks of the ISO brand
- ISO and World Trade
- The ISO 9000 Family
- Objectives of ISO 9000
- The Clients or Customers’ Quality Requirements
- General Regulatory Quality Requirements
- Enhancing Client and Customer Satisfaction
- Towards Continuous Quality Improvement
- ISO Quality Principles
- Principle 1 Client or Customer focus
- Principle 2 Leadership
- Principle 3 Involvement of people
- Principle 4 Process approach
- Principle 5 Systems approach
- Principle 6 Continuous improvement
- Principle 7 Factual approach to decision making
- Principle 8 Mutually beneficial supplier relationships
- The ISO 9000:2000 Series
- ISO 9000:2005 Quality systems - Fundamentals and vocabulary
- ISO 9001:2000 Quality systems – Requirements
- ISO 9004:2000 Quality systems - Guidelines for performance improvements
- ISO 19011:2002 Guidelines for quality and/or environmental systems auditing
- The ISO 9000 Quality Standards
- IWA 1:2001 to IWA 1:2005 (International Workshop Agreement) - Guidelines for process improvements in health service organizations
- IWA 2:2003-Quality systems - Guidelines for the Application of ISO 9001:2000 in Education
- IWA 4:2005-Quality systems -- Guidelines for the Application of ISO 9001:2000 in Local Government
- ISO Guide 34:2000-General requirements for the competence of reference material producers
- ISO Guide 34:2000/Cor 1:2003-
- ISO 9000:2005-Quality Management Systems -- Fundamentals and Vocabulary
- ISO 9001:2000-Quality Management Systems -- Requirements
- ISO 9004:2000-Quality Management Systems -- Guidelines for Performance Improvements
- ISO 10002:2004-Quality Management -- Customer satisfaction -- Guidelines for Complaints Handling in Organizations
- ISO 10005:2005-Quality Management Systems -- Guidelines for quality plans
- ISO 10006:2003-Quality Management Systems -- Guidelines for quality management in projects
- ISO 10007:2003-Quality Management Systems -- Guidelines for configuration management SO 10012:2003-Measurement Management Systems -- Requirements for measurement processes and measuring equipment
- ISO/TR 10013:2001-Guidelines for Quality Management System Documentation
- ISO/TR 10014:1998-Guidelines for Managing The Economics Of Quality
- ISO 10015:1999-Quality management -- Guidelines for Training
- ISO/TR 10017:2003-Guidance on Statistical Techniques for ISO 9001:2000
- ISO 10019:2005-Guidelines for the Selection of Quality Management System Consultants and Use of Their Services
- ISO/TR 13352:1997-Guidelines for Interpretation of ISO 9000 Series for Application within the Iron Ore Industry
- ISO 13485:1996-Quality Systems -- Medical Devices -- Particular Requirements for the Application of ISO 9001
- ISO 13485:2003-Medical devices -- Quality Management Systems -- Requirements for Regulatory Purposes
- ISO 13488:1996-Quality systems -- Medical Devices -- Particular Requirements for the Application of ISO 9002
- ISO 14964:2000-Mechanical Vibration and Shock -- Vibration of Stationary Structures -- Specific Requirements for Quality Management in Measurement and Evaluation of Vibration
- ISO/TR 14969:2004-Medical devices -- Quality management systems -- Guidance on the application of ISO 13485: 2003
- ISO 15161:2001-Guidelines on the Application of ISO 9001:2000 for the Food and Drink Industry
- ISO 15189:2003-Medical laboratories -- Particular Requirements for Quality and Competence
- ISO/TS 16949:2002-Quality Management Systems -- Particular Requirements for the Application of ISO 9001:2000 for Automotive Production and Relevant Service Part Organizations
- ISO 19011:2002-Guidelines for Quality and/or Environmental Management Systems Auditing
- ISO/TS 19218:2005-Medical devices -- Coding Structure for Adverse Event Type and Cause
- ISO 22870:2006-Point-of-care testing (POCT) -- Requirements for Quality and Competence
- ISO/TS 29001:2003-Petroleum, Petrochemical and Natural Gas Industries -- Sector-Specific Quality Management Systems -- Requirements for Product and Service Supply Organizations
- ISO/IEC 90003:2004-Software engineering -- Guidelines for the Application of ISO 9001:2000 to Computer Software
- ISO 9001:2000 Goals
- Identifying Goals
- Identifying Role Expectations
- Applying the ISO 9000 Family of Standards in Your Organisation
- Establish Your Current Status, Determine the Gaps Between Your Quality Management System and the Requirements Of ISO 9001:2000
- Determine the Processes That Are Needed to Supply Products to Your Customers or Clients
- Developing a Plan to Close the Gaps in the Processes
- Carrying Out Your Plan
- Undergoing Periodic Internal Assessment
- Demonstrating Organisational or Departmental Conformity to Quality Standards
- Importance of Conformity Assessment
- Undergoing Independent Audit
- Continuous Organisational or Business Improvement
- Maintaining the Benefits and Continuous Improvement
- ISO Certification
- Publicising ISO Certification
- Preparing For the ISO Certification Assessment
- Maintaining Certification
- Performance Management as a Quality Instrument
- Operation and Production Planning
- Perfect Production or Zero Defect Pragmatised
- Fundamentals of Process Control
- Devising and Using Process Control Charts
- Inspection and Test Procedure in Process Control
- Sampling and Statistics in Operational Process Control
- Remedial Action: Rectifying Non-Conformance Process
- Self Inspection: Pre-Assessment Process And Procedure
- The ISO 14000 Series
- ISO 14000-Guide to Environmental Management Principles, Systems and Supporting Techniques
- ISO 14001 -Environmental Management Systems - Specification with Guidance for Use
- ISO 14010 -Guidelines for Environmental Auditing - General Principles of Environmental Auditing
- ISO 14011-Guidelines for Environmental Auditing - Audit Procedures-Part 1: Auditing of Environmental Management Systems
- ISO 14012-Guidelines for Environmental Auditing - Qualification Criteria for Environmental Auditors
- ISO 14013/15-Guidelines for Environmental Auditing - Audit Programmes, Reviews & Assessments
- ISO 14020/23-Environmental Labelling
- ISO 14024-Environmental Libelling - Practitioner Programs - Guiding Principles, Practices and Certification Procedures of Multiple Criteria Programs
- ISO 14031/32-Guidelines on Environmental Performance Evaluation
- ISO 14040/43-Life Cycle Assessment General Principles and Practices
- ISO 14050-Glossary
- ISO 14060-Guide for the Inclusion of Environmental Aspects in Product Standards
- ISO 14000 Standards
- ISO/IEC Guide 66:1999-General Requirements for Bodies Operating Assessment and Certification/Registration of Environmental Management Systems (EMS)
- ISO 14001:1996-Environmental Management Systems -- Specification with Guidance for Use
- ISO 14001:2004-Environmental Management Systems -- Requirements with Guidance for Use
- ISO 14004:2004-Environmental Management Systems -- General Guidelines on Principles, Systems and Support Techniques
- ISO 14015:2001-Environmental Management -- Environmental Assessment of Sites and Organizations (EASO)
- ISO 14031:1999-Environmental Management -- Environmental Performance Evaluation -- Guidelines
- ISO/TR 14032:1999-Environmental Management -- Examples of Environmental Performance Evaluation (EPE)
- ISO 14040:1997-Environmental Management -- Life Cycle Assessment -- Principles and Framework
- ISO 14041:1998-Environmental Management -- Life Cycle Assessment -- Goal and Scope Definition And Inventory Analysis
- ISO 14042:2000-Environmental Management -- Life Cycle Assessment -- Life Cycle Impact Assessment
- ISO 14043:2000-Environmental Management -- Life Cycle Assessment -- Life Cycle Interpretation
- ISO/TR 14047:2003-Environmental Management -- Life Cycle Impact Assessment -- Examples of Application Of ISO 14042
- ISO/TR 14049:2000-Environmental Management -- Life Cycle Assessment -- Examples of Application of ISO 14041 to Goal and Scope Definition and Inventory Analysis
- ISO 14050:2002-Environmental Management -- Vocabulary
- ISO/TR 14062:2002-Environmental Management -- Integrating Environmental Aspects Into Product Design and Development
- ISO 19011:2002-Guidelines for Quality and/or Environmental Management Systems Auditing
Modern Quality Systems and ISO 9000 (Diploma-Posgraduate) - London
*Indicative price
Original amount in GBP:
£ 5,600