70

Online Customer Service courses

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  • Course
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Accredited Course

...Learn how to provide excellent customer service. This course teaches you a range of techniques that creates excellent customer service. Learn how to identify the needs of your customers. Create a strategy for service excellence. Learn how to evaluate and observe the effectiveness your service... Learn about: Customer relationship, Maintain Service Excellence, Customer Service Excellence... More


Rs 22,141
VAT incl.
*Guide price
Original amount in GBP:
£ 250
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Global Edulink
Customer Service Training – Online - Online Course
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Different dates available
  • 365 Days
Certificate in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Telephone techniques, Customer Service, Communication Skills... More

Special Emagister price

Rs 26,126 Rs 2,657
+ VAT
*Guide price
Original amount in GBP:
£ 295  £ 30
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1 Training
Customer Service Diploma - Online Course
4.3 fantastic 3 opinions
1 Training
  • Course
  • Online
  • Different dates available
  • Online campus
Diploma in Customer Service

...Providing excellent customer service is essential to the long-term viability of every business. Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business... Learn about: Social Intelligence, Telephone Customer Service, Stress Management... More

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Rs 4,340 Rs 2,126
*Guide price
Original amount in GBP:
£ 49  £ 24
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Global Edulink
Diploma in Customer Service – Online - Online Course
4.5 excellent 11 opinions
Global Edulink
  • Course
  • Online
  • Different dates available
  • 365 Days
Diploma in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Customer Service Skills, Time management, Customer Service... More

Special Emagister price

Rs 39,765 Rs 3,985
+ VAT
*Guide price
Original amount in GBP:
£ 449  £ 45
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  • Course
  • Online
  • Different dates available
  • 365 Days
  • Online campus
Certificate in Customer Service

..., managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations Advisor Hotel Manager Sales Manager Study365, as a leading... Learn about: Customer Service Leadership, Team Working, Customer Service Team... More

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Rs 22,052 Rs 2,126
+ VAT
*Guide price
Original amount in GBP:
£ 249  £ 24
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  • Course
  • Online
  • Different dates available
  • Online campus
Certificate in Customer Service (Level 2)

...Providing excellent customer service is essential to the long-term viability of every business. Certificate in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business... Learn about: Customer Awareness, Customer behaviour, Angry Customers... More

Special Emagister price

Rs 3,454 Rs 1,683
*Guide price
Original amount in GBP:
£ 39  £ 19
Save 33%
  • Training
  • Online
  • Different dates available
24x7 Online Access Multimedia Training

...Expert Online Training: Our courses use only the industry’s finest instructors. Unlike a live class, you can fast-forward, repeat or rewind all your lectures... Learn about: Customer Service, Navigation and Controls, Certificate of Completion... More

Special Emagister price

Rs 1,328 Rs 886
*Guide price
Original amount in GBP:
£ 15  £ 10
Save 86%
  • Course
  • Online

... and develops the knowledge in different areas. During the course the learners will be able to understand the significance of customer services, identification of customers and their needs and how to evaluate effective customer service for a company. In addition to this the course also provides detailed... Learn about: Customer Care, Customer Manager, Service Management... More

Special Emagister price

Rs 30,997 Rs 4,340
*Guide price
Original amount in GBP:
£ 350  £ 49
  • Course
  • Distance learning
  • Different dates available
  • 1 Year
  • Delivery of study materials
  • Support service
  • Personal tutor
Accredited Course

... personal relationships with customers. Learn how to professionally handle angry customers and complaints. Develop your verbal communication skills to more effectively manage customers over the phone. After completing this course individuals will be able to foster strong customer relations which results... Learn about: Customer Care, Handling Complaints, Verbal Communication... More


Rs 22,141
VAT incl.
*Guide price
Original amount in GBP:
£ 250
  • Training
  • Online
  • 1 Day

...measures up right now, and how you can build on with the sharpest of service policies. Online training is delivered through the Internet using an interactive voice based program... Learn about: Customer Relationship Management, Customer Service, Customer Care... More


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  • Diploma
  • Distance learning

...Module 1: Understanding customer service. Module 2: Knowing the customer service rules. Module 3: Making customer service personal. Module 4: Improving the customer relationship. Module 5: Monitoring and solving customer service problems. Module 6: Processing customer service complaints. Module... Learn about: Presentation Skills Training, Customer Care, Call Centre Training... More


Rs 32,022
VAT incl.
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International Compliance Training
ICA Advanced Certificate in Practical Customer Due Diligence (CDD) - Online Course
4.0 fantastic 12 opinions
International Compliance Training
  • Training
  • Online
  • Different dates available
  • 6 Months

...It has never been more important to have robust controls and procedures in place to Know Your Customer (KYC). Adequate due diligence on new and existing customers is a key part of these controls. Without this due diligence, your firm can become subject to reputational, operational, legal... Learn about: Customer Due Diligence, Customer Care, Client Management... More


Rs 1,48,345
+ VAT
*Guide price
Original amount in GBP:
£ 1,675
  • Master
  • Distance learning

...functional and organizational backgrounds. They should possess the skill and knowledge to adapt to various situations and roles and perform successfully in each of... Learn about: Corporate Communication, Customer Service Training, Customer Service... More


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  • Course
  • Online
  • Different dates available
  • Online campus
Certificate in Customer Service for Fashion Shops

... client’s unique fashion requirements. Customer service and fashion experts will also teach you about trends, and the communication and protocol involved in social events. You’ll also receive valuable guidance to steer you within your career progression. In addition, key to your customer service expertise... Learn about: Customer Service, EVENTS AND PROTOCOLS, Personal Shopper... More

Special Emagister price

Rs 22,052 Rs 3,454
+ VAT
*Guide price
Original amount in GBP:
£ 249  £ 39
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  • Course
  • Online
  • Different dates available
  • Online campus
Diploma in Customer Service

... in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts... Learn about: Customer Service Skills, Negotiation Skills, Social Intelligence... More

Special Emagister price

Rs 35,337 Rs 3,454
+ VAT
*Guide price
Original amount in GBP:
£ 399  £ 39
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1 Training
Hotel Receptionist - Online Course
4.6 excellent 9 opinions
1 Training
  • Course
  • Online
  • Different dates available
  • Online campus
Certificate in Hotel Receptionist Training

...with security and safety issues Successful Meetings & Minutes Meeting Arrangements Arranging Business Travel and Accommodation Email Tutorial How to... Learn about: Hotel Receptionist, Data Management, Professional Receptionist... More

PREMIUM COURSE
Special Emagister price

Rs 3,454 Rs 1,683
*Guide price
Original amount in GBP:
£ 39  £ 19
  • Course
  • Online
  • Different dates available
  • Online campus
24x7 Online Access Multimedia Training

...environment as many times as they would like, without purchasing expensive software. Review Quizzes Once a course is completed, test your knowledge... Learn about: Handling Complaints, Enduring stress, Mobile Access... More


Rs 8,768
*Guide price
Original amount in GBP:
£ 99
Save 87%
  • Course
  • Online
Express online course

... skills that are unavoidable for effective customer service. The course facilitates the learners to develop new skills and knowledge areas that will help them to understand the different types of customers, their needs and expectations. The course also discusses the needs of customer service strategy... Learn about: Services marketing, After course completion the students will need to pay £99 for accredited certificate and £15 for the postal charges, Customer Service... More

Special Emagister price

Rs 52,696 Rs 6,997
*Guide price
Original amount in GBP:
£ 595  £ 79
Study House Ltd
Executive Office Skills Level 2 - Distance learning Course
5.0 excellent 3 opinions
Study House Ltd
  • Course
  • Distance learning
  • Different dates available
  • 1 Year
  • Support service
  • Delivery of study materials
  • Personal tutor
Accredited Course

...looking to improve their office skills and leadership abilities, no previous experience needed. Participants of this course will become effective administrators... Learn about: Executive PA, Customer Service, Project Management... More


Rs 22,141
VAT incl.
*Guide price
Original amount in GBP:
£ 250
Save 85%
EventTrix
Bartender & Barista Training - Online Course
4.3 2 opinions
EventTrix
  • Course
  • Online
  • Different dates available
  • 60 Days
  • Delivery of study materials
  • Online campus
  • Support service
Express online course

...Know your drinks – vodkas, tequilas, wines, beers & more 6.1 Vodka, Gin, Rum 6.2 Tequila and Mescal 6.3 Wine, port, sherry and vermouth 6.4 Beer – keg... Learn about: Liquor and spirits production, Customer Service... More

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Rs 17,624 Rs 2,568
*Guide price
Original amount in GBP:
£ 199  £ 29
Save 40%
The Knowledge Academy
Lean Six Sigma Black Belt Training Course - Online
4.4 fantastic 5 opinions
The Knowledge Academy
  • Course
  • Online
  • Different dates available
  • 90 Days
Featured course

...The Knowledge Academy's Lean Six Sigma Black Belt Online Training Course will give delegates an understanding of how to use Lean Six Sigma methodologies... Learn about: Six Sigma, Performance Management, Customer Service... More

Special Emagister price

Rs 44,194 Rs 26,481
*Guide price
Original amount in GBP:
£ 499  £ 299
International Compliance Training
ICA Certificate in Conduct Risk - Online Course
4.6 excellent 4 opinions
International Compliance Training
  • Training
  • Online
  • Different dates available
  • 3 Months

...The ICA Specialist Certificate in Conduct Risk provides you with an opportunity to understand the fundamentals of conduct risk. You will look at the... Learn about: Conduct Risk, Financial Indicators, Risk Management... More


Rs 52,696
+ VAT
*Guide price
Original amount in GBP:
£ 595
  • Master
  • Distance learning

...functional and organizational backgrounds. They should possess the skill and knowledge to adapt to various situations and roles and perform successfully in each of... Learn about: Customer Service, Customer Relationship Management, Customer Care... More


Price on request
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