OnTrac Star Certification Program

This curriculum is developed by the institution is an industry standard agenda that objects to augment the deliverance abilities of group leaders in the fields of operations management plus populace administration. Dissimilar most teaching curriculums, this course is developed to assist applicants translating class room studying into practice at their work place. Throughout this procedure, executives have the chance to monitor how efficiently group leaders are utilizing their information benefited in the course. The curriculum has 3 levels. The prime phase is the mentor led curriculum. In the subsequent stage, applicants execute their learning’s plus entrust to civilizing several metrics. In the 3rd stage, they create a presentation to their top management on their triumphant.

Group Leaders in any back official function like those in B.P.O., Financial Services, Production, Insurance etc.

Applicants study the elementary underpinnings of operation plus populace administration due to which organizations observe an enhancement in metrics in essential operational fields. Metrics takes into productivity, quality, client contentment, cycle time, reaction rate, mistakes/correctness rates etc.

All providers are initial Operations Managers from recognized B.P.O. organizations. They have with a entire experience of about eight-twelve years plus fully versed in conducting this program in a fine manner