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Project Management - Course Content

Project Management - An Overview

This section gives an overview on project Management and compares it with other management concepts.
In this section it also throws some light on the topic "Project Management as a profession".

Topics include:

· Importance of Project Management

· Relationship of Project, Program, Portfolio and Operations Management

· Project Management Business Documents

The Environment in which Projects Operate

Projects exist and operate in environments that may have an influence on them. These influences can have a favorable or unfavorable impact on the project. Two major categories of influences are enterprise environmental factors (EEFs) and organizational process assets (OPAs).

Topics include:

· Project Manager Competences

· Performing Integration

· Organizational Systems

The Role of Project Manager

This section deals with process involved in Project Management to achieve a successful completion of a Project.

Topics include:

· Project Manager Competences

· Performing Integration

· Integration and Complexity

Module 1

Project Scope Management

This module lays out the steps required to achieving success in all projects. This first phase of the Program details the importance of authorization, scope planning, scope definition, and scope verification and change control.

Topics include:

· Project Scope planning

· Project charter

· Scope Creep

· Kick-Off meeting

· Stakeholder identification

· Scope of work (SOW)

· Benefits-Costs Analysis (NPV/ROI)

· Work breakdown structure (WBS)

· Project scope-Validation

· Scope Change control

Module 2

Project Schedule Management

Bringing projects “on time” is the greatest challenge for project managers. This module covers the processes required to ensure timely completion, including activity sequencing, duration estimating, schedule development, project network calculations, and schedule control.

Topics include:

· Bar/GANTT charts

· Milestones

· Duration estimate methods

· FS/FF/SS/SF –relations

· Lead / Lag

· ADM / PDM

· PERT calculations

· Resource allocation

· CPM network –Rules for Construction

· Duration estimating / Slack time

· Dummy activities

· Critical Path analysis

· PM software – Scheduling Capabilities

· Fast-tracking projects

Module 3

Project Resource Management

The ability to manage, motivate and organize people is critical to project success. This module focuses on organizational planning (assigning project roles, responsibilities and reporting relationships), staffing, motivation, leadership, team development and conflict resolution.

Topics include:

· Organizational structures suitable for Project Management

· Organizational goals (MBO/MBE/MBP)

· Responsibility Assignment Matrix (RAM).

· Types of Powers

· Manage or Lead

· Conflict management techniques

· Performance evaluation process

· Maslow’s Motivational theory

· Theory X & Theory Y

· Situational Leadership styles

· Project team building

· Project staffing constraints / policies

Module 4

Project Cost Management

Cost overruns are common and are the most frequent killers of projects. This module focuses on the processes required to complete projects within an approved budget, including resource planning, cost estimating, cost budgeting, accomplishments monitoring, understanding Earned Value Management (EVM), cost control, depreciation and capital budgeting.

Topics include

· Estimating completion cost (EAC)

· Cost Estimating methods

· Project Progress- S-Curves

· Earned Value Management (EVM)

· Budgeting

· Life Cycle Costing

· Value Engineering / Value Analysis

· Contingency Reserves /Management Reserve

· Cost Accounts

Module 5

Project Risk Management

Risk management enhances opportunities for success. Understanding risk is one of the most critical components of world-class project management today. This module addresses the important elements of risk management, including: identifying risks, quantifying risks, impact analysis, development of appropriate responses and risk control.

Topics include

· Defining risks

· Risk management process

· Risk identification

· Qualitative Risk analysis (Probability-Impact Matrix)

· Quantitative Risk analysis

· Probability and Decision trees

· Risk Response strategies / methods

· Expected monetary value

· Risk vs. life cycle phases

· Software for Risk management- Discussion

Module 6

Project Quality Management

Every project should be conceived and managed so that it meets or exceeds stakeholder's expectations. This module addresses quality planning, assurance and control processes that should be used by all project managers.

Topics include

· Quality Planning

· Quality assurance vs. Quality control

· Quality standards

· Process control

· The cost of Quality

· Statistical Process Control (SPC)

· Common vs. Special cause variations

· Introduction to Process Capability

· The seven Tools of TQM -explained

· Quality Concepts of Deming, Juran, and Crosby

· Combining Project Management and Quality Management

· Sample–Sizing: Acceptance sampling

Module 7

Project Procurement Management

This module presents the major processes used in procurement management, including planning, solicitation, source selection, contract administration and contract closeout. Contract negotiations are a critical element in successful project management, encompassing what to procure and when.

Topics include

· Solicitation planning

· Soliciting (RFQ / RFP)

· Contract proposals

· Types of contracts (FFP/CPF/T&M)

· Vendor Analysis

· Contract terminology

· Contract Change control

· Contract negotiations

· Contract administration

· Contract close -out

Module 8

Project Communications Management

Successful projects require open and clear communications among planners, implementers, and all concerned levels in an organization. This module focuses on the importance of having a communications plan, how information is distributed, progress reporting and what information should be shared with senior management and customers.

Topics include

· Communication Barriers

· Understanding Body languages of project personnel

· Effective communications

· Managing project conflicts

· Interpersonal skills for project managers

· PMIS

· Communicating with the customer

· Communicating with management

· Formal vs. informal communications

· Written, verbal and non-verbal communications

Module 9

Project Integration Management

Organizational success depends upon a deep understanding of the strategies of Project Management. Project success depends upon utilizing today's sophisticated techniques of project management.

Topics include

· Project integration management

· Life cycle phases

· Project management processes

· Scope/Schedule /Cost baselines

· Time–Cost integration

· Organizational policies

· Role of the project manager/line manager

· PMIS

· Integrated Change Control (CCB)

· Corrective actions / lessons learned

Module 10

Project Stakeholder Management

The ability of the project manager to correctly identify and manage these stakeholder's in an appropriate manner can mean the difference between the success and failure This module focuses on developing appropriate management strategies to effectively engage stakeholders throughout the project life cycle.

Topics include

· Identify Stakeholders Process

· Conducting Stakeholder Analysis – Power-Interest Grid

· Creating the Stakeholder Register

· Plan Stakeholder Management Process

· Stakeholder Engagement Levels

· Stakeholder Engagement Assessment Matrix

· Role of the project manager/line manager

· Manage Stakeholder Engagement process

· Integrated Change Control (CCB)

· Control Stakeholder Engagement Process