PERFORMANCE PLANNING & MANAGEMENT (NON-LIFE)

Background
Aligning business strategy to operations has always been challenging for the organizations. It calls for deeper understanding of business issues, process issues, and people issues. One of the ways to address these issues is scientific approach to performance planning and management. This approach has been useful for organizations world over. Functional and behavioural training is useful in developing the requisite skill set for performance management.

Objectives
At the end of the programme, participants will be able to:

• State what is Performance Management

• Identify various methods of performance management

• Practice of counselling

• Utilize properly the method adopted by the Industry

Contents
The focus of the programme will be on the following aspects:

• Environmental scanning and scenario mapping

• Performance Profiling

• Goal setting and Performance Benchmarks

· Key performance indicators

• Managing Performance : Role of Managers

• Role description and expectation

• Performance appraisal system in organization

• Performance Counselling

• Techniques and Skills required for Performance Management through case studies