PG Diploma in Business Process Outsourcing

Chhattisgarh University

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Important information

Typology Post Graduate Diploma
Methodology Distance learning
Duration 1 Year
  • Post Graduate Diploma
  • Distance learning
  • Duration:
    1 Year


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Course programme

This course provides students with knowledge of economic optimization, operational management, decision analysis and multi varied data analysis. Students receive an overview of information systems policy and planning.

Course content:

# SEM-1
Principles and Practices of Management
Computer Fundamentals
Marketing Management
Economics and Finance
Principles of BPO
Organisational Behavior
# SEM-2
IT Enabled Services of BPO
BPO-Cost Benefit Analysis
BPO-Vendor Selection Criteria
Legal Aspects-BPO Agreements
Human Resources in BPO Environment

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