Professional Course in BPO

Compete Infotech Academy

Course

In Kolkata

Price on request

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Description

  • Type

    Course

  • Location

    Kolkata

  • Duration

    20 Weeks

Facilities

Location

Start date

Kolkata (West Bengal)
See map
1, Debi Nibas Road (Ground Floor) Near Motijhil College, Dumdum Kolkata-700074, West Bengal, India , 700074

Start date

On request

About this course

10+2 Educational level a minimum, Strong interest and basic Understanding of English language. Internet savvy, Strong Interpersonal skills, Eager to learn, Willing to work in alternative shifts, Ability to withstand pressure and stress.

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Course programme

Professional Course in BPO focuses on giving comprehensive knowledge as well as information on the fundamental elements linked to Business Process outsouricng Industry popularly called BPO. In this module all the relevant understanding of the industry will be imparted to you in a prudent as well as productive manner.

Course Outline

a. Fundamentals of English language
b. Introduction to communiqué
c. Introduction to Business Process Outsourcing in addition to Call Centre
d. Fundamentals of CRM
e. Email management in .NET
f. Voice intonation & Accent guidance
g. Handling Calls
h. Personality improvement
i. Basics of workstation in addition to Internet

See related categories

Professional Course in BPO

Price on request

The best Personal Development and Communication courses

See all

See all