Reception Academy

Reception Academy

Description

Reception Academy is a well established private training academy and specialised in preparing individuals for a rewarding career in either the Hotel Reception, the Corporate Reception or the Medical Reception profession. Our close connections to over 800 employers have enabled us to assist over 5000 students in the last 6 years into employment. Don't wait - Get the Skills you need for the Career you want.

Former Student Reviews
4.8 excellent
141 opinions

Top courses

Reception Academy
Hospitality Online Courses - Online
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Different dates available

...Choose your payment option - Enter your details (including payment details) - You will receive an email confirmation of booking - Please complete the registration... Learn about: Communication Training, Hotel terminology, Communication Skills... More


Rs 903
*Guide price
Original amount in GBP:
£ 10
Reception Academy
Message Handling - Online Course - Online
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Different dates available
  • 1 Day
Improve your receptionist skills online!

...Thus, you will have access to the learning system in order to study and print the materials. The contents of the course include audio voiceovers and slides... Learn about: Professional Communication, IT Management, Communication Skills... More


Rs 1,625
*Guide price
Original amount in GBP:
£ 18
Reception Academy
Up-Selling Techniques - Online Course - Online
5.0 excellent 3 opinions
Reception Academy
  • Training
  • Online
  • Different dates available
Become an exceptional salesperson!

...and higher-margin alternatives. By asking the right questions and making appropriate suggestions, you can significantly increase their overall purchase level... Learn about: Communication Skills, Selling Skill, Sales Training... More

PREMIUM COURSE

Rs 2,257
*Guide price
Original amount in GBP:
£ 25
Reception Academy
Telephone Handling - Online Course - Online
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Different dates available
  • 1 Day
Improve your telephone manner

...• How to professionally answer the phone • What brand standards to follow when answering the phone • Putting guests on hold and getting them back again... Learn about: English Language, Communication Skills, Guest complaint handling... More


Rs 1,806
*Guide price
Original amount in GBP:
£ 20
Reception Academy
Listen & Learn Exercise Professional Hospitality Communication - Online Course
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Different dates available

...complete the gaps in a script of the conversation. These listening, reading and comprehension exercises assist you to not only improve your English Language... Learn about: English Language, Skills and Training, Organizational Skills... More


Rs 2,167
+ VAT
*Guide price
Original amount in GBP:
£ 24
Reception Academy
Exceeding Guest Expectations, Impressing Your Guests With Excellence - Online Course
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Different dates available

...language skills when communicating. All our courses are designed and created by professionals bearing in mind that learning should be interesting... Learn about: Organizational Skills, Decision Making, Hotel reception... More


Rs 1,715
+ VAT
*Guide price
Original amount in GBP:
£ 19

Opinions (141)

100%
Recommended
4.8
excellent
Centre rating

Opera PMS Hotel Software 5 Day Course - Accredited

M
Mohammed Salih
20/10/2018
What I would highlight: Reception Academy is the best foundation that I have ever gone to. It will gave you the best training,support and encouragment. The instructors are very good and stunning & they help you in all alluring ways to have good time in Academy. I would most certainly prescribe it to everybody to have a go at it and do it.
What could be improved:
Course taken: October 2018
Would you recommend this course?: Yes

Interaction & Networking Techniques

T
Tomas Lesko
13/10/2018
What I would highlight: Abundance of thanks to Ramin (my Saturday's class coach) who is extremely energetic,& always ready to help us by sharing his ideas.
What could be improved:
Course taken: October 2018
Would you recommend this course?: Yes

Hotel Reservations Agent & Opera PMS Hotel Software - 3 Week Course - Accredited

L
Lenka Chlebcova
07/10/2018
What I would highlight: Reception Academy was the best choice what I've ever constructed .Thank you to each one who I met in last four weeks, especially to my mentor Pierre.& likewise to Andrew, Anna and Mr Gizmo. I took in a great deal and I prescribe to everybody who needs to works in hospitality.
What could be improved:
Course taken: October 2018
Would you recommend this course?: Yes

Listen & Learn Exercise Professional Hospitality Communication

F
Francesca Damato
29/09/2018
What I would highlight: I express my big thanks to Reception Academy Team for everything. I have learnt so many useful things in these 4 weeks
What could be improved:
Course taken: September 2018
Would you recommend this course?: Yes

Exceeding Guest Expectations, Impressing Your Guests With Excellence

A
Ali Saralaba
22/09/2018
What I would highlight: I recommned Reception Academy to all who wants to grow in Hospitality Industry. Thnaks you all staff for always helping us .
What could be improved:
Course taken: September 2018
Would you recommend this course?: Yes

Customer Service Excellence Gain 5 Star Hotel Service Skills - 1 Day Course

D
Dalila Parisi
22/09/2018
What I would highlight: Reception Academy is the best choice. I pay thanks to my coach Pierre (yalla!). I genuinely prescribe this course to the individuals who need to begin a profession into the hospitality industry
What could be improved:
Course taken: September 2018
Would you recommend this course?: Yes

Hospitality English - 2 Week Course

S
Sifora Bondor
02/09/2018
What I would highlight: I am extremely happy that I join this course at Reception Academy, Ramin, the mentor is a fantastic person who always help everybody and offer his encounters in hospitality field. I've got work offer on the fulfillment of the course. I propose it to everybody who is hoping to begin a career in hospitality industry.
What could be improved:
Course taken: September 2018
Would you recommend this course?: Yes

Up-Selling Techniques - Online Course

O
Olga Jero
22/08/2018
What I would highlight: I am extremely cheerful that I graduate Reception academy. I want to thanks to my mentor Pierre for his pateince & amazing teaching skills.I exceptionally recommend Reception Academy to everyone who wants to go in hospitality industry.
What could be improved:
Course taken: August 2018
Would you recommend this course?: Yes

Telephone Handling - Online Course

V
Vlad Gabriel Nedelcu
21/08/2018
What I would highlight: Reception Academy is best choice for two course i:e Receptionist and Opera V5 Course and Hospitality English class. Everyvery one of the mentors are phenomenal including my coaches Pierre and Ramin. I profoundly suggest Reception Academy for the individuals who need to start another profession
What could be improved:
Course taken: August 2018
Would you recommend this course?: Yes

Hotel Receptionist & Opera PMS Hotel Software - Weekend Course - Accredited by the Institute of Hospitality

A
Andrada Manole
13/08/2018
What I would highlight: Reception Academy is one of the best Academy for hospitality industry.I like to thanks Mr. Daniel & Mr. Nathalie ,as just because of their teaching I got a job in 5 star hotel after two weeks from graduation. I recommend it to all those who want to be a good hotel receptionist.
What could be improved:
Course taken: August 2018
Would you recommend this course?: Yes

Up-Selling Techniques - Online Course

R
Roxana Rau
13/08/2018
What I would highlight: Spending 6 months at Reception Academy was the most delightful experience from my life and I'm exceptionally cheerful and glad for picking these astounding courses (4 at Reception course and 2 at English course) . I truly prescribe everybody don't delay to do any courses with Reception Academy .Thank you particularly Nathalie, Rami and Daniel.
What could be improved:
Course taken: August 2018
Would you recommend this course?: Yes

Hospitality Online Courses

E
Eniko Kertesz
10/08/2018
What I would highlight: In Reception Academy I thanks Instructor Ramin Semsar & Pierre Runacher for their unique method of teaching. Much Oblized to reception Academy, as I got opportunity as front desk operator.
What could be improved:
Course taken: August 2018
Would you recommend this course?: Yes

Hospitality English - 2 Week Course

I
Ignacio Gomez
10/08/2018
What I would highlight: Thinking to be a hotel receptionist, then go for Reception Academy I tam sure you will appreciate .The institute instructors and staff are extremely pleasant and always prepared to help,specialy our educator Pierre.
What could be improved:
Course taken: August 2018
Would you recommend this course?: Yes

Message Handling - Online Course

O
Ornella Martino
01/08/2018
What I would highlight: Reception Academy is full of wonderful & hard working people. I met extraordinary associates (my class) and an incredible mentor, Pierre.I learned lot & I wish everyone to do this experience.
What could be improved:
Course taken: August 2018
Would you recommend this course?: Yes

Supervision & Leadership 2 Week Course - Accredited

I
Iulia Armanu
25/07/2018
What I would highlight: I would like to thanks Reception Academy for the opportunities which I got during my course. Our Trainer Pierre Runacher is one of the best., as because of his teachings i got a good job in boutique hotel. I recommend this academy to those who want to make their career in Hospitality Industry.
What could be improved:
Course taken: July 2018
Would you recommend this course?: Yes

Opera PMS Hotel Software - 2 Weekend Course - Accredited

J
Justyna
18/07/2018
What I would highlight: Thank you Reception Academy for gave me an incredible open door in hospitality industry.Enormous thank you to Ramin Semsar my Saturday instructor for all what he improved in me. It was a phenomenal time with him. I completely prescribed Reception Academy to those who want to save their future
What could be improved:
Course taken: July 2018
Would you recommend this course?: Yes

Corporate Receptionist & BluePoint Visitor Management Software 2 Week Course - Accredited

I
Ionel Onica
17/07/2018
What I would highlight: I need to thank to Reception Academy and exceptionally to my educator Ramin Semsar who manage me and enhanced my experience and aptitudes. Just because of this I got a job in Citadines Trafalgar Square after two weeks of graduation.
What could be improved:
Course taken: July 2018
Would you recommend this course?: Yes

Hospitality Management - 1 Week Course

F
Felicia Mariana Blaga
16/07/2018
What I would highlight: I got reference about Reception Academy from one of my friend. I had a great time overthere with great team.This is one the best academy to change or enhance your career.
What could be improved:
Course taken: July 2018
Would you recommend this course?: Yes

Telephone Handling - Online Course

I
Ivana Karcolova
13/07/2018
What I would highlight: Reception Academy teaches everything about Reception & how to convey 5 star services.Ramin Semsar is great coach with good sense of humor. Because of him you will dependably anticipate go to end of the weekend class, even after busy week .
What could be improved:
Course taken: July 2018
Would you recommend this course?: Yes

Exceeding Guest Expectations, Impressing Your Guests With Excellence

V
Vanessa Xavier Dias
10/07/2018
What I would highlight: I recomment this 4 week course in Reception Academy. Special thanks to Andrew.
What could be improved:
Course taken: July 2018
Would you recommend this course?: Yes
See all
Reviews gathered by Emagister & iAgora

Achievements for this centre

2017

How do you get the CUM LAUDE seal?

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 9 years

Teachers and trainers (1)

TBC TBC
TBC TBC
Trainer

All the information on Reception Academy

History

Reception Academy was founded in 2008 as a result of a severe shortage of skilled and fully trained hotel receptionists in London. The founding team worked in hotels themselves at that time and decided to create a concept that would help young people to obtain the skills at an affordable price. The finished concept was presented to multinational hotel chains and it soon became clear that graduates from Reception Academy would have a great deal of knowledge which is relevant to hotels, giving graduates from Reception Academy a clear advantage over other applicants. The product has been improved ever since and Reception Academy is currently working on further training courses such as Online Training, Reception Supervisor, Reservations Agent, Hotel Accountant etc. Same concept, same great training, same job opportunity at an affordable price. Hotels today greatly benefit from Reception Academy students as they simply log on to our website and select the students they like. Simple!

Advantages of studying here

Practical Training - Connection with hotels leading to job possibilities - Fun and informative course

Description

Reception Academy is a well established private training academy and specialised in preparing individuals for a rewarding career in either the Hotel Reception, the Corporate Reception or the Medical Reception profession. Our close connections to over 800 employers have enabled us to assist over 5000 students in the last 6 years into employment. Don't wait - Get the Skills you need for the Career you want.